Phone Call Costs at Pasco County Detention: Collect Calls vs Prepaid Accounts
Trying to budget for phone calls with someone at Pasco County Detention? The two things that matter most are the per-minute rate and whether the call is collect or prepaid. Here's how it works and how to set up a prepaid or debit account.
Pasco County uses Inmate Calling Solutions (ICS) as its inmate telephone provider. Calls from the detention facility are charged at $0.16 per minute, plus tax. That rate makes it easy to estimate costs before you accept calls or fund an account. A 15-minute call, for example, runs about $2.40 before tax. Keep that $0.16/minute figure in mind when comparing your options.
At Pasco County, all inmate phone calls come through as collect calls unless you've set up a prepaid account. Collect is the default. A prepaid account flips that. Instead of accepting collect charges after the fact, you fund the account ahead of time and calls draw from that balance. If you want predictable costs and fewer billing surprises, that's the main reason to go prepaid.
- Call ICS to start a prepaid/debit account: Use 1-888-506-8407 to get set up.
- Create a user account through the county’s inmate services page: Use the vendor link listed there to start your account online.
Cost-tips-pitfalls
- ✓ Expect collect calls by default at Pasco County unless you set up a prepaid account.
- ✓ If you want calls handled through a prepaid setup, start the prepaid/debit account before you rely on regular collect calls.
- ✓ When you’re estimating your budget, use the posted rate: $0.16 per minute, plus tax.
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