Sending Messages and Photos to Pasco County Inmates: Costs, Rules, and Rejection Policies

At Pasco County, each eMessage costs $0.25 to send. You get up to 5,000 characters per message, so there's plenty of room for a real update without splitting it across multiple paid sends.

Photos cost $0.25 per upload through Pasco County eMessaging. Sending several pictures in one go can add up quickly, so keep that in mind.

Before you can message someone in Pasco County through JailATM, you'll need to enable a JailATM "Messaging Subscription." This subscription funds your account for sending messages. It's also required if you need to open a "collect message."

When you turn on the JailATM Messaging Subscription, $5.00 in messaging credits hit your account right away. Think of it as your starting balance.

If the facility rejects a message or attachment, you don't get the fee back. Since messaging credits are also nonrefundable, treat every send as final once you hit submit.

Messages in your JailATM account are temporary. They're removed 14 days after they're read, and you won't be able to view them after that.

Tips Avoid Rejection

• ✓ Keep your message under 5,000 characters so you do not have to split it into multiple paid sends.
• ✓ Remember the cost structure before you attach anything: messages are $0.25 per send, and each photo upload is another $0.25.
• ✓ Proofread and keep it straightforward. If a message or attachment is rejected, the fee is not refunded.
• ✓ If you are sending multiple photos, consider sending fewer at a time so you are not paying for a larger batch that could be rejected.

Treat that $5.00 in initial credits like cash you can't get back. Send one careful message first, then ramp up once you're confident you're staying within the rules. No sense burning credits on avoidable rejections.