Penmate Inmate Support Guides
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Sending Messages and Photos Through Pasco County Jail's Tablet System

Pasco County Correctional Facility uses wireless tablets to help people stay connected with someone in custody. Here's how messaging and photo sharing works through JailATM—what it costs, which file types work, and where to get help if something goes wrong.

• 2 min read • pascocountyfl.net
Sending Messages and Photos Through Pasco County Jail's Tablet System

Inmates at the Pasco County Correctional Facility have access to wireless tablets. These tablets support messaging and media, giving you another way to stay in touch beyond phone calls or traditional mail.

Think of the tablet system as the faster, digital alternative to traditional mail. Letters still work, but they go through a scanning process first. Want your original letter back after scanning? Include a self-addressed, stamped envelope with it.

Sending Messages and Photos Through Pasco County Jail's Tablet System

Message and Photo Fees

  • ✓ eMessaging: $0.25 per message (up to 5,000 characters)
  • ✓ Photo upload (through eMessaging): $0.25 per photo

JailATM eMessaging pricing is straightforward: messages cost $0.25 each (up to 5,000 characters), and photo uploads run $0.25 per image. If you're sending frequent updates with pictures, those charges add up - worth knowing before you start.

Image File Rules

Tip: Check your file type and size before uploading. Images must be under 5120 KB or they won't go through.

If you run into problems with your JailATM account, eMessaging, or photo uploads, JailATM Customer Service can help at 1-877-810-0914.

Tablet messaging wins on convenience - send a quick note or photo without waiting on postal delivery. Traditional mail still has its place, especially for handwritten letters, but Pasco County scans everything. If you want your original back, include a self-addressed, stamped envelope.

  • ✓ Tablet messages/photos: sent through the wireless tablet system for messaging and media
  • ✓ Traditional mail: processed through scanning; include a self-addressed, stamped envelope if you want your original personal mail returned after scanning

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