Who to Call When You Have Questions About Pasco County Detention
Trying to fix a deposit, place a care package order, or get a visitation question answered? Calling the right number saves a lot of time. Here are the contacts you need based on your situation.
Got a commissary question for someone at Pasco County Jail? Call Trinity Commissary at (813) 235-6053. They only handle commissary issues, so keep your call focused on that and you'll get the fastest answer.
If you need help ordering a Care Pack (MyCarePack) for a Pasco County inmate, contact MyCarePack directly. They can walk you through placing an order or troubleshoot any issues. Phone: 866-643-9557. Hours: Monday through Friday, 8am to 5pm.
For anything related to JailATM (deposits, messaging, account issues), reach JailATM Customer Service at 1-877-810-0914.
Need to set up a prepaid or debit telephone account for a Pasco County inmate? Call 1-888-506-8407. You can also start the process through the vendor link on the county Inmate Services page, which takes you straight to the account setup option.
For facility-level questions, including anything about visitation at Pasco County Detention, contact the Pasco County Resource and Visitation Building. Address: 10326 Asbel Road, Land O' Lakes, FL 34637. Phone: 813-996-6982, ext. 6419.
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