Mail, photos, messaging, and phone/call options for staying in touch.
Pasco County Detention offers phone calls, video visits, and electronic messaging, all handled through third-party vendors. Phone calls are collect unless you set up a prepaid account. Inmates can also transfer money from their commissary account into a phone account to cover calls and tablet time. For video visits, you must be 18 or older and register at www.icsolutions.com. Messaging runs through a JailATM Messaging Subscription, which starts by applying $5.00 in messaging credits to your account. Public documentation specific to this facility is limited, so check the vendor sites (ICSolutions and JailATM) for the latest setup steps, fees, and scheduling details.
Search for a loved one and send messages and photos in minutes.
Phone calls and tablet time at Pasco County Detention aren't funded the way you might expect. The inmate needs to transfer money from their commissary account into a separate phone account before they can use those services. Having funds in commissary alone isn't enough. If they haven't made the transfer, calls and paid tablet features won't work.
Send a letter to Pasco County Jail the regular way and it won't arrive. The facility uses a digital mail scanning service, so all personal mail must go to the ICS Digital Mail Center first—where it gets scanned and delivered electronically.
Pasco County Corrections uses a digital mail scanning system through ICSolutions for regular inmate mail. Personal letters sent directly to the jail won't be processed the way you'd expect—they need to go through the digital mail center instead. But certain items must bypass that system entirely and go straight to the Land O' Lakes facility. Here's what you need to know.
Pasco County Corrections uses a digital mail scanning service through ICSolutions. This changes where you send personal mail and what materials are accepted.
Trying to budget for phone calls with someone at Pasco County Detention? The two things that matter most are the per-minute rate and whether the call is collect or prepaid. Here's how it works and how to set up a prepaid or debit account.
Pasco County Correctional Facility uses wireless tablets to help people stay connected with someone in custody. Here's how messaging and photo sharing works through JailATM—what it costs, which file types work, and where to get help if something goes wrong.
Using JailATM eMessaging to reach someone in Pasco County? The pricing is simple, but refunds aren't part of the deal. Here's what messages and photo uploads cost, how subscription credits work, and what happens if something gets rejected or expires.
Sending family photos or a child's drawing to someone at Pasco County Jail? The key is making sure it scans cleanly. Here's what gets delivered—and what gets sent back.
At Pasco County Jail, your letter, card, or other personal mail gets scanned into a digital system — and the physical original doesn't stick around. The jail destroys physical mail 60 days after upload. So anything sentimental you send (handwritten notes, drawings, photos, keepsakes tucked into a letter) has a short window before the original is gone. The person inside can still view the scanned version, but the physical item won't exist anymore.
Letters to Pasco County Jail go through a digital mail scanning process, and anything that can't be scanned gets returned. The most common reasons for returns? Legal mail (which isn't eligible for scanning), money of any kind (cash or money orders), and packages or certified mail—none of these will make it through the digital mail center. Beyond those, returns usually come down to materials and format. Non-paper items are rejected outright. So are pages with tape or adhesives, staples, paperclips, or binding agents. Greeting cards with pop-outs or die-cuts won't work either, and anything with glitter or sparkles is a no-go.
Trying to fix a deposit, place a care package order, or get a visitation question answered? Calling the right number saves a lot of time. Here are the contacts you need based on your situation.
Calls from Pasco County Detention are collect unless you set up a prepaid account. Inmates must transfer funds from their commissary account to their phone account to pay for calls and tablet time.
You must be 18 or older and register at www.icsolutions.com. Video visits are conducted through the facility's video vendor.
You'll need a Messaging Subscription through JailATM. The subscription initially applies $5.00 in messaging credits to your account, which funds sending messages.
Sending money to someone at Pasco County Detention comes down to picking the right account (commissary, phone, or tablet messaging) and making your deposit through JailATM. Here's how the accounts work, how to set up JailATM, and what to do if something goes wrong.
Sending money to someone at Pasco County Detention comes down to getting funds into the right account. That money covers commissary purchases, phone calls, and tablet time.
Video visitation at Pasco County Detention is pretty straightforward once you know the scheduling window, time limit, and the difference between on-site and off-site options.
