How to visit, scheduling, dress code, and visitor requirements
Pasco County Detention uses ICSolutions for offsite video visitation. If you're 18 or older, you'll need to register with ICSolutions before booking a visit. Offsite video visits are available daily during set time windows, though people in administrative segregation may be limited to specific weekly sessions. Book at least 17 hours in advance—you can schedule up to two weeks out. Sessions run up to 20 minutes at $0.25 per minute. Your ICS account must have at least $5.00 when you schedule; the full amount is charged upfront, and any unused time gets refunded after the session.
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Scheduling an offsite video visit at Pasco County Jail comes down to three things: registering on ICSolutions, booking at least 17 hours ahead, and having enough funds in your account to lock in a time.
Register with ICSolutions first. If you're 18 or older, you must complete the ICSolutions registration before you can schedule video visits.
Schedule your video visit at least 17 hours in advance, and you can book up to two weeks ahead. Sessions last up to 20 minutes and cost $0.25 per minute.
You need at least $5.00 in your ICS account to schedule an offsite video visit. The full amount is charged when you schedule, and any unused time is refunded after the session.
Send a letter to Pasco County Jail the regular way and it won't arrive. The facility uses a digital mail scanning service, so all personal mail must go to the ICS Digital Mail Center first—where it gets scanned and delivered electronically.
Pasco County Corrections uses a digital mail scanning system through ICSolutions for regular inmate mail. Personal letters sent directly to the jail won't be processed the way you'd expect—they need to go through the digital mail center instead. But certain items must bypass that system entirely and go straight to the Land O' Lakes facility. Here's what you need to know.
Pasco County now lets you build a custom Care Pack using items from the full commissary menu. Here's how ordering works, who to contact, what it costs, and the weekly deposit limit that affects how much support your loved one can receive.
