How to send messages, photos, and packages
Pelican Bay (PBSP) visitor scheduling runs through the GTL visitation portal. Sign in to schedule and manage visits—you'll see instant confirmation when your date, time, and location are reserved. New users should select
Search for a loved one and send messages and photos in minutes.
Sign in to the GTL visitation portal to schedule and manage upcoming visits. When you reserve a date, time, and location through the portal, you’ll get an instant confirmation.
Yes—create an account on the relevant communications platform before using video or electronic messaging services. For the GTL portal, new users can register using the
The GTL visitation page links to the Terms of Use and Privacy Policy at legal.telmate.com. The site also shows a copyright notice naming ViaPath Technologies as the content provider.
Can't log in? That means you can't schedule or manage your Pelican Bay visit through the GTL/ViaPath portal. The fix is simple: look for the "Forgot your password?" link on the login page.
Need to contact Pelican Bay State Prison (PBSP)? Here's the main phone number, physical address, and how to use the CDCR Facility Locator to find the official listing.
Planning a visit at Pelican Bay? You'll book it through CDCR's GTL/ViaPath visitation portal. Pick your date, time, and location—then get instant confirmation when your reservation goes through.
