Mail, photos, messaging, and phone/call options for staying in touch.
Staying in touch with someone at Pelican Bay (PBSP) may involve a platform change. CDCR is transitioning communications services statewide from ViaPath to Securus, affecting phone calls, video visits, and electronic messaging. According to CDCR, the move is intended to reduce costs for calls and e-messages. Facilities switch on a schedule, so some institutions stay on their current provider until their planned transition date. To avoid interruptions, set up a Securus account before PBSP goes live. That way you can accept video visits, send and receive e-messages, and add prepaid funds as soon as the site switches. Register on the platform and fund your prepaid account so services work right away.
Search for a loved one and send messages and photos in minutes.
Trying to reach someone at Pelican Bay (PBSP)? Here's what you need to know: CDCR is switching communication services from ViaPath to Securus. This change affects how families set up accounts for calls and e-messages.
Need to contact Pelican Bay State Prison (PBSP)? Here's the main phone number, physical address, and how to use the CDCR Facility Locator to find the official listing.
Need to call Pelican Bay or find it on a map? Here are the details you can copy and use right away.
Not necessarily. CDCR is moving sites to Securus on a schedule. Create a Securus account before PBSP transitions so your services work as soon as the switch happens. Until then, use whatever provider the facility currently supports.
CDCR says the switch to Securus is intended to lower costs for calls and e-messages. The exact rates and fees will be set by the communications provider and shared as each facility completes its transition.
Create an account on the department's communications platform before the facility switches (web or mobile app). Register for video and messaging services, then add funds through the prepaid feature. Once the transition happens, you'll be ready to place calls, message, and schedule video visits.
CDCR is switching communication services from ViaPath to Securus. If you already have a ViaPath account, doing nothing before your loved one's facility switches means risking missed calls, lost momentum, or money left behind. The upside: CDCR says the change should bring lower costs for calls and e-messages.
Can't log in? That means you can't schedule or manage your Pelican Bay visit through the GTL/ViaPath portal. The fix is simple: look for the "Forgot your password?" link on the login page.
Planning a visit at Pelican Bay? You'll book it through CDCR's GTL/ViaPath visitation portal. Pick your date, time, and locationāthen get instant confirmation when your reservation goes through.
