How to visit, scheduling, dress code, and visitor requirements
Pelican Bay (PBSP) uses the GTL visitation portal for scheduling. Sign in to reserve your visit date, time, and location—you'll get instant confirmation once it's booked. New to the system? Select
Search for a loved one and send messages and photos in minutes.
Planning a visit at Pelican Bay? You'll book it through CDCR's GTL/ViaPath visitation portal. Pick your date, time, and location—then get instant confirmation when your reservation goes through.
Sign in to the GTL visitation portal to book and manage visits. You'll reserve the date, time, and location and get instant confirmation. New users should select
Use the “Forgot your password?” link on the GTL visitation site to start account recovery. Follow the prompts to reset your access.
The GTL visitation page links to the Terms of Use and Privacy Policy at legal.telmate.com. Review them before creating an account or scheduling a visit.
Can't log in? That means you can't schedule or manage your Pelican Bay visit through the GTL/ViaPath portal. The fix is simple: look for the "Forgot your password?" link on the login page.
Need to contact Pelican Bay State Prison (PBSP)? Here's the main phone number, physical address, and how to use the CDCR Facility Locator to find the official listing.
Victim-Offender Dialogues (VODs) offer a restorative path some people choose after serious harm. If your loved one is in a California prison, here's what you should know about VODs—who facilitates them and how CDCR's Accountability Letter Program (ALP) fits into the picture.
