How to visit, scheduling, dress code, and visitor requirements
Pelican Bay visitors schedule and manage visits through the facility's online scheduling portal. Returning users sign in with a Visitor ID or email, and the portal has account-recovery options if you get locked out. The system works on computers, smartphones, and tablets. Reserving a visit time confirms your slot before you travel and can help you skip long check-in lines. If your family is affected by CDCR's ViaPath-to-Securus transition, check the CDCR site and portal links for the rollout schedule and FAQs. The basic steps: claim or create an account, sign in, pick a date and time, and make sure you meet visitor requirements before heading out.
Search for a loved one and send messages and photos in minutes.
Planning a visit at Pelican Bay? You'll book it through CDCR's GTL/ViaPath visitation portal. Pick your date, time, and locationâthen get instant confirmation when your reservation goes through.
Schedule your visit online if you can. It saves you from waiting in long lines and makes planning your day easier.
If you've ever shown up and gotten stuck waiting, the CDCR online visit scheduler can save you real frustration. Reserve your time slot ahead of time and skip the long lines that come with walk-up check-ins.
Book through Pelican Bay's online visitation portal. If you're new, claim or create an account first. Then sign in and choose an available date and time from your phone, tablet, or computer.
Use the portalâs âForgot passwordâ or password-reset option to recover access. Follow the on-screen account-recovery steps until youâre able to sign in again.
Yes. Reserving a time through the scheduling system can help you skip long check-in lines. Arrive on time for your slot and follow any facility arrival instructions.
CDCR is switching communication services from ViaPath to Securus. If you already have a ViaPath account, doing nothing before your loved one's facility switches means risking missed calls, lost momentum, or money left behind. The upside: CDCR says the change should bring lower costs for calls and e-messages.
Can't log in? That means you can't schedule or manage your Pelican Bay visit through the GTL/ViaPath portal. The fix is simple: look for the "Forgot your password?" link on the login page.
Trying to reach someone at Pelican Bay (PBSP)? Here's what you need to know: CDCR is switching communication services from ViaPath to Securus. This change affects how families set up accounts for calls and e-messages.
