Pendleton Correctional Facility, In

Pendleton Correctional Facility processes visitor registration through the GTL/ViaPath portal. You'll need a valid email address to log on, receive your initial password, and get visitation notifications. The registration flow walks you through six steps: Log On Information, Personal Information, Personal Identification, Professional visitor request, Search for Inmate, and Confirmation. Before you can schedule a visit, expect an approval step—Indiana facilities typically run background and warrant checks before clearing applicants. Make sure you're on the inmate's approved visitors list and have your required ID ready. Many Indiana facilities also require completing State Form 14387 through the state visitation portal.

Phone calls at Pendleton Correctional Facility run through ViaPath, with AdvancePay as the prepaid collect option. Create and fund an AdvancePay account at ConnectNetwork.com or by calling 800-483-8314. Cell and international calling may be available if those options are enabled on your account. Deposits can be made online or by phone, and funds are deducted immediately when calls connect. You control whether to accept calls, and refunds may be available in some cases—for example, if the incarcerated person is released. Watch the inactivity rules: accounts become inactive after 180 consecutive days without activity and may be forfeited. ViaPath sends a reminder 30 days before forfeiture. For refund requests, call 877-650-4249. Keep in mind that collect calls can't reach cell, office, or hospital numbers. If you're having trouble with blocked calls, contact ViaPath customer service.

Pendleton Correctional Facility uses ConnectNetwork Trust Fund deposits, which let family and friends add money to an inmate's commissary account. You can make deposits 24/7 by phone or online, and automated deposits typically reach the facility within one business day. Mailed deposits are generally processed the next business day. For phone deposits, you may need the facility's Site ID—have that ready before you call. Fees vary by facility; sign into your ConnectNetwork account to check current rates. All deposits are final and non-refundable, so double-check the details before sending money.

Pendleton Correctional Facility was affected by an August 2020 ConnectNetwork/Telmate data breach. ConnectNetwork/Telmate published a PDF explaining what information was exposed. For day-to-day needs, families use third-party vendors for money and phone services. ConnectNetwork offers deposit options 24/7 by phone and online—automated deposits typically reach the facility within one business day, while mailed deposits are usually processed the next business day. Phone access is also vendor-managed. Indiana policy limits an incarcerated person's signed telephone list to 20 names, and calls may be collect, prepaid-collect, or placed using inmate debit. Families can enroll in prepaid calling through ViaPath. Since vendors and rules change, check Pendleton's official materials and vendor notices for current steps and security updates.