How to Block (or Unblock) Calls from an Indiana Inmate (including Pendleton)
Need to stop a call right now? Just hang up, or press 1 when the system prompts you. Either way, the call ends immediately.
Contact an Inmate at Pendleton Correctional Facility, In.
Mail, photos, messaging, and phone/call options for staying in touch.
Overview
Pendleton Correctional Facility uses ViaPath/ConnectNetwork for prepaid calling through AdvancePay. You can open an AdvancePay account at ConnectNetwork.com or by calling 800-483-8314, then add funds online or by phone. AdvancePay is a prepaid-collect option: the incarcerated person can place calls only to the phone number tied to your prepaid account. Multiple AdvancePay accounts are supported, and international calling may be available where offered. Funds are deducted immediately when calls are accepted. Your ConnectNetwork account shows the facility-set rates and fees. Refunds may be available if the incarcerated person is released or you no longer need the account. Watch for inactivity. Accounts can become inactive and may be forfeited after 180 consecutive days, with a 30-day reminder before expiration.
Find an Inmate at Pendleton Correctional Facility, In
Search for a loved one and send messages and photos in minutes.
Free to search · Used by families nationwide
Quick Facts
- Incarcerated people at Pendleton must complete a signed telephone list limited to 20 names under Indiana law.
- Friends and family can set up AdvancePay prepaid calling accounts at ConnectNetwork.com or by calling 800-483-8314 and can deposit funds online or by phone.
- AdvancePay lets an incarcerated person call only the prepaid account phone number; funds are deducted immediately and refunds are available if the inmate is released or the account is closed.
- AdvancePay accounts become inactive and may be forfeited after 180 consecutive days of inactivity; a 30-day expiration reminder is sent and refunds require contacting ViaPath/ConnectNetwork.
Contact & Communication Guides
Phone & Messaging
How to Contact an Inmate at Pendleton Correctional Facility, In (IN)
Trying to stay in touch with someone at Pendleton Correctional Facility? Start by understanding which phone call types are available and what might be blocking calls from coming through.
How to Refuse, Block, and Unblock Calls from Pendleton (Step‑by‑Step)
Need to refuse a call from Pendleton Correctional Facility right now? You have two options: hang up, or press
How to Set Up Your Phone Number to Receive Calls from Pendleton (and what to do if you're blocked)
Getting phone calls from someone at Pendleton is usually straightforward—until a collect call won't connect or your number gets blocked. Here's how each calling option works, plus the fastest way to get unblocked and start receiving calls again.
Three Ways to Pay for Phone Calls from Pendleton: Collect, Prepaid (AdvancePay), and Debit
Staying in touch with someone at Pendleton starts with picking the right calling option for your phone and budget. Pendleton offers three main types: collect, prepaid collect (AdvancePay), and inmate debit (PIN Debit).
What to Do When You Hit Your Collect Call Billing Limit (Pendleton callers)
Can't accept collect calls from Pendleton anymore? It's almost always a billing or eligibility block on your phone line—not something the incarcerated person can fix from their end. Here's how to figure out what happened and get calls working again.
Why Your Cell Phone Can't Receive Collect Calls from Pendleton (And What to Do Instead)
If you're waiting on a call from Pendleton and it never comes through, you're probably not doing anything wrong. Collect calling has built-in limits—especially with cell phones—but you've got solid options to stay connected.
Common Questions
How do I set up a prepaid AdvancePay account for someone at Pendleton Correctional Facility?
Open an AdvancePay account at ConnectNetwork.com, or call ViaPath/ConnectNetwork at 800-483-8314 to set up prepaid calling for Pendleton. You can deposit funds online through ConnectNetwork or by calling the same number.
What is AdvancePay and how does it work at Pendleton?
AdvancePay is a prepaid-collect calling option that lets an incarcerated person call only the prepaid phone number you register on the account. Funds are deducted immediately when calls are accepted, and it can support multiple accounts and international calling where available.
What happens to my AdvancePay funds if I stop using the account or the inmate is released?
If an AdvancePay account is inactive for 180 consecutive days, the balance may be forfeited. You'll receive a 30-day expiration reminder first. Refunds may be available if the incarcerated person is released or you no longer need the account, but you must contact ViaPath/ConnectNetwork to request one.
Other Guides for Pendleton Correctional Facility, In
AdvancePay vs PIN Debit vs Collect Calls: Which Phone Option Is Right for Your Family at Pendleton
At Pendleton, your loved one can reach you through collect calls, prepaid collect (AdvancePay), or inmate debit (PIN Debit). The best choice depends on who pays for calls, what type of phone number you have, and how much control you need over costs.
How to Add Money to an Inmate's Commissary (Trust Fund) at Pendleton
A Trust Fund deposit puts money into an incarcerated person's account at Pendleton. They can use it like cash to buy items through commissary—snacks, hygiene products, and other basics the facility allows.
How to Send Money to an Inmate's Commissary Account at Pendleton Correctional Facility
Putting money on someone's Trust Fund (commissary) account at Pendleton helps them buy essentials through the facility commissary. Here's what you need to know about deposit options, timing, fees, and one critical rule: deposits are final.