How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Phelps County Sheriff's Department.

Sending Photos and Postcards

A great way to send love and support to a loved one at Phelps County Sheriff's Department is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Phelps County Sheriff's Department.

Frequently asked questions about Phelps County Sheriff's Department

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Phelps County Sheriff's Department.

2. How much does it cost to send a message to Phelps County Sheriff's Department?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Phelps County Sheriff's Department?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Phelps County Sheriff's Department. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Phelps County Sheriff's Department. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Phelps County Sheriff's Department?

   Mailing address:

   Phelps County Sheriff's Department
   500 W 2nd St
   Rolla, MO 65401
   Phone: (573) 426-3860

   Business hours:

   • Monday: 8:00 AM – 4:00 PM
   • Tuesday: 8:00 AM – 4:00 PM
   • Wednesday: 8:00 AM – 4:00 PM
   • Thursday: 8:00 AM – 4:00 PM
   • Friday: 8:00 AM – 4:00 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Phelps County Sheriff's Department?

   Visiting hours at Phelps County Sheriff's Department vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (573) 426-3860 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Phelps County Sheriff's Department?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Phelps County Sheriff's Department for their specific mail policies.

7. How do I send money to an inmate at Phelps County Sheriff's Department?

   You can send money to an inmate at Phelps County Sheriff's Department through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Phelps County Sheriff's Department?

   Many facilities now offer video visitation as an alternative to in-person visits. At Phelps County Sheriff's Department, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Phelps County Sheriff's Department?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Phelps County Sheriff's Department for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Phelps County Sheriff's Department, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The breadth of opportunities available through the Phelps County Sheriff's Department reflects a commitment to addressing multiple aspects of personal development and rehabilitation. Individuals typically have access to a comprehensive range of programming designed to build essential life skills and support long-term success. This multi-faceted approach recognizes that meaningful change often requires addressing educational gaps, developing practical skills, and providing therapeutic support.

Educational opportunities may include basic literacy programs and GED preparation courses for those seeking to complete their high school education. College correspondence courses are often available for individuals interested in pursuing higher education goals. Also, vocational training programs typically focus on developing marketable job skills in various trades and industries, helping participants prepare for employment opportunities upon release.

Therapeutic and support services often include substance abuse treatment programs that address underlying addiction issues. Decision-making skills workshops may help individuals develop better judgment and problem-solving abilities. Also, mentoring programs typically connect participants with positive role models who can provide guidance and encouragement. Religious services are generally available for those seeking spiritual support and community connection during their time at the facility.

Daily Life & Visitation

Personal belongings arrive in clear bags, marking the beginning of a highly structured routine that governs every aspect of life within the facility. At present, individuals housed at the Phelps County Sheriff's Department follow a regimented daily schedule that typically begins with early morning wake-up calls and counts. The facility actively maintains order through regular headcounts, meal times, and scheduled activities that provide predictable structure throughout each day.

Living accommodations generally consist of shared cells or dormitory-style housing units, where individuals may be assigned based on classification levels and security considerations. Personal space remains limited, with basic furnishings that typically include beds, storage areas, and shared bathroom facilities. Also, the facility provides essential hygiene items and allows individuals to purchase additional commissary items when funds are available through their accounts.

Recreational opportunities often include access to television areas, reading materials, and limited exercise periods when space and staffing permit. However, programming schedules may vary based on facility operations and security requirements. Visitation policies typically allow approved family members and friends to maintain contact through scheduled visits, while phone privileges offer additional communication options. Work assignments within the facility may include food service, cleaning duties, or maintenance tasks that help individuals remain productive during their stay while contributing to daily operations.