How to Schedule Your First Visit at Pickaway Correctional Institution (ViaPath)

All visit reservations at Pickaway Correctional Institution must go through the ViaPath portal. Show up without a reservation and you risk making the trip for nothing.

The upside of the portal is speed and certainty. ViaPath confirms visits instantly, and reserving a time ahead can help you skip long lines. It makes planning your day much easier, especially if you're coordinating work, childcare, or travel.

First time using ViaPath? Start by registering for an account using the portal's "Register Today" option. If you've used the system before, just sign in with your existing login to schedule and manage upcoming visits.

Inside the ViaPath scheduling tool, pick the date, time, and location that works best for you. After you submit your reservation, the portal confirms the visit right away. You may also see a pay-per-visit option. This lets you purchase a visitation when the inmate has exceeded their free visit quota, and it can also let you visit from a more convenient visitation center.

Once your visit is reserved, plan your arrival around the facility's processing window. Pickaway expects visitors to arrive no earlier than the assigned processing time before visitation starts. Getting there too early won't help, and it can create issues if staff aren't ready to process visitors yet.

First-time visitors at Pickaway must complete an orientation session. Orientation begins promptly at noon for the first session (12:15 to 3:15 p.m.), or at 4:00 p.m. for the second session (4:30 to 7:30 p.m.). Build that into your plan so you're not scrambling at the door.

Planning to use the vending machines during your visit? Bring a card, not cash. Vending machines at Pickaway accept only credit and debit cards.

• ✓ Custody paperwork (if it applies to your visit)
• ✓ Birth certificate (for a minor visitor, if required)
• ✓ Authorization of minor child form (if needed)
• ✓ Any other documents required for your situation, because visitors who do not have documents ready will not be permitted to enter

If the portal is giving you trouble, look for the site's Contact option. That same page also links to the Terms of Use, Privacy Policy, and Refund Policy, which can help if your question is about account access or a purchase.

1. Double-check the details in ViaPath - confirm your reserved date and time, and make sure you are planning to arrive at the correct processing window.
2. Call the institution before you travel - visiting hours at Pickaway are subject to change without notice, so a quick call can save you a wasted trip.