How to Send Money to Pickaway Correctional Institution (OH)

Pickaway Correctional Institution requires you to make visit reservations through the ViaPath portal. Many Ohio facilities use a vendor portal for services tied to visits and accounts. But this reservation requirement alone doesn't confirm which options are approved for sending money to someone in custody.

If you plan to handle anything in person during a visit, timing is strict. Arrive no earlier than your assigned processing time. Each visitation session has a cut-off arrival time (10:00 a.m. and 2:00 p.m.). Miss the cut-off, and you could lose the chance to complete anything on-site that day.

Steps to Follow

• ✓ Reserve visits through the ViaPath portal.
• ✓ Arrive no earlier than your assigned processing time, and make sure you are there before the session cut-off time (10:00 a.m. or 2:00 p.m.).
• ✓ If you plan to buy anything from on-site vending during visitation, bring a credit or debit card. Cash will not work.

Before sending money online or by phone, confirm you're using the approved system for Pickaway. The GTL/Telmate (ViaPath) portal page includes links to its Terms of Use, Privacy Policy, and Refund Policy, which spell out charges and refund rules for services running through that portal. One key thing to verify: is the ViaPath portal only for visit reservations at this facility, or is it also where you set up and fund an account?

1. Plan on card-only payment on-site - if your question is about money you spend during a visit (like vending), bring a credit or debit card since cash is not accepted at the vending machines.
2. Ask what “sending money” means at this facility - confirm whether deposits go to a commissary account, a phone account, or another type of account, because the rules and vendors can differ.
3. Confirm the approved deposit methods before you pay - ask facility staff or check the portal’s help/policy areas for the correct options (online, phone, mail, or kiosk), plus any limits and refund rules.