How to Set Up an AdvanceConnect Prepaid Account (what families of Pickaway County Jail should know)

AdvanceConnect is a friend-and-family prepaid calling account. It’s designed so you can receive collect calls from an incarcerated loved one, with the cost of those calls automatically deducted from the prepaid balance you’ve added to the account.

Your prepaid balance can also cover audio and video calls when the facility offers them. If Pickaway County Jail supports video calling through the provider, AdvanceConnect is where those funds come from.

Set up your AdvanceConnect account through Securus online, in the mobile app, or by phone. Once created, you can access it anytime - 24/7/365 - handy when you need to add funds fast or check your balance before the next call.

1. Create your AdvanceConnect account - Use Securus online, the mobile app, or the phone option; the exact buttons and screen names can vary, but you’re looking for the AdvanceConnect prepaid calling setup.
2. Add the phone number(s) you want calls to reach - This ties your prepaid balance to the number(s) you actually answer.
3. Fund the prepaid balance - Once money is added, collect call charges can be deducted from that balance when your loved one calls.
4. Keep your login handy so you can manage it anytime - You can access the account 24/7/365 online or by phone to stay on top of your balance and activity.

You can add multiple phone numbers under one account. Home phone, work phone, cell, even trusted relatives - all in one place. Just prioritize the numbers you're most likely to answer so calls don't ring the wrong line.

Funding Methods

• ✓ Credit/debit card online
• ✓ Credit/debit card by phone
• ✓ Western Union (where available)
• ✓ MoneyGram (where available)

Check your balance and manage your account anytime - 24/7/365 - online or by phone. If calls suddenly stop coming through, checking your balance is the fastest way to rule out a funding issue.

Some details depend on the agency running the jail. Features like Inbound Connect may not be available everywhere, and standard call rates, taxes, and fees still apply. Confirm what Pickaway County Jail supports before relying on a specific feature or estimating costs.

1. Confirm that AdvanceConnect is the right product for Pickaway County Jail - Ask the jail (or check its official information) whether AdvanceConnect is used for family-and-friends prepaid calling.
2. Ask what call types are supported - Confirm whether calls are audio-only or whether video calling is also available, since AdvanceConnect can fund both where offered.
3. Verify cell-phone calling rules before you rely on a mobile number - Even though calls can connect to cell phones, the facility can restrict that.
4. Ask about any agency-dependent features you care about - If you’re trying to use Inbound Connect, confirm whether it’s available for Pickaway County Jail.
5. Get clarity on costs - Since standard rates, taxes, and fees apply, ask where to see the current pricing for calls tied to Pickaway County Jail.