How to send messages, photos, and packages
Families with someone at Pickaway County Jail typically receive calls through AdvanceConnect, a friend-and-family prepaid account that lets you accept collect calls with charges deducted from your balance. Those same funds can also cover audio and video calls where available. You can add multiple phone numbers so your loved one can reach you at home, work, or on a cell phone (subject to facility restrictions). Securus Inbound Connect is a free-to-sign-up AdvanceConnect feature you enable in the Securus mobile app. Starting a connection can send a real-time notification to the incarcerated person's personal tablet, though standard rates or fees may still apply. Pickaway also supports remote visits through the ICSolutions mobile app over Wi‑Fi or cellular. The app lists categories of data it may collect, so review vendor instructions and privacy pages before you register.
Search for a loved one and send messages and photos in minutes.
Set up an AdvanceConnect friend-and-family prepaid account to receive collect calls, with charges deducted from your prepaid balance. You can add multiple phone numbers so they can call home, work, a cell phone, or other trusted contacts, and funds can also cover audio and video calls where available (subject to facility restrictions).
Securus Inbound Connect is an AdvanceConnect feature that lets you connect using the Securus mobile app. It's free to sign up. In the app, open your AdvanceConnect account, select Inbound Connect, and add your loved one as a contact. Initiating a connection can send a real-time notification to their personal tablet. Standard rates or fees and availability vary.
Yes. The ICSolutions mobile app supports remote visits from anywhere with Wi‑Fi or cellular data, and its privacy section lists categories like contact info, user content, identifiers, and usage data that may be collected. On Apple devices, it requires iOS 12.4 or later.
Want to make it easier for your loved one to reach you? Adding more than one phone number to your AdvanceConnect account is a quick fix. Here's how to set up home, work, cell, and other numbers—plus what might still depend on the facility.
The ICSolutions (ICS) mobile app lets you video visit an incarcerated family member from home—or anywhere with WiFi or cellular data. When in-person visits aren't possible due to scheduling or transportation, that flexibility matters.
If you're using Securus to stay in touch, Inbound Connect lets you reach out first instead of waiting for an outgoing call. Here's how it works, what your loved one sees on their end, and what to confirm with Pickaway County Jail before you rely on it.
