How to Visit Piedmont Correctional (NC)

In-person visits at Piedmont Correctional are by appointment only. You’ll need to call or email the prison to schedule your visit, then call the day before you’re scheduled to confirm the facility’s visitation status before you head out.

For video visits, you'll need to be on your loved one's approved visitors list first. You can connect through the Getting Out Visits app on your phone, or from home using a computer with internet, a webcam, microphone, and a recent web browser. Depending on availability, video visits may be on-demand or scheduled for a specific date and time.

Being on the approved visitors list matters beyond just visits. Only approved visitors can deposit funds into an offender's account. For non-legal mail, know that it gets screened and scanned by TextBehind, then delivered electronically to the offender's tablet. Address your letters exactly as instructed for TextBehind's P.O. Box.

1. Schedule your in-person visit: Call or email Piedmont Correctional to set an appointment (in-person visiting is appointment-only).
2. Confirm the day before you go: Call the prison the day before your scheduled visit to confirm the facility’s visitation status.
3. Check approved-visitor status for video visits: Video visits are limited to people on the incarcerated person’s approved visitors list.
4. Set up video visiting the supported way: Use the Getting Out Visits app on your phone, or use a computer with internet, a webcam, a microphone, and a recent web browser. Video visits can be on-demand or scheduled.
5. If you plan to send money, confirm you’re approved: Only approved visitors are permitted to deposit funds into an offender’s account.
6. Send non-legal mail through TextBehind: Non-legal mail is screened and scanned by TextBehind, then delivered electronically to the offender’s tablet. Address mail exactly as instructed (Offender Name and OPUS Number, name of prison without abbreviations, and TextBehind’s P.O. Box).

What to Verify

• ✓ Whether in-person visitation is available on the date you want to visit
• ✓ Whether you should schedule by phone, email, or either
• ✓ Any appointment requirements you need to follow for your specific visit
• ✓ The facility’s visitation status the day before you travel (this is recommended even if you already have an appointment)

• ✓ Whether you are on the offender’s approved visitors list (required for video visits)
• ✓ Whether video visits for your situation will be on-demand or need to be scheduled
• ✓ What you need for video visits to work on your device (Getting Out Visits app on mobile, or a computer with a webcam and microphone)
• ✓ Whether you are approved to deposit funds (only approved visitors can deposit)

• ✓ The current instructions for addressing non-legal mail through TextBehind (including any required identifiers like the offender’s name and OPUS number, and the prison name spelled out)
• ✓ Any content or format rules that could cause mail to be returned or rejected
• ✓ When and how scanned mail appears on the offender’s tablet