How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Pima County Adult Detention Complex.

Sending Photos and Postcards

A great way to send love and support to a loved one at Pima County Adult Detention Complex is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Pima County Adult Detention Complex.

Frequently asked questions about Pima County Adult Detention Complex

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Pima County Adult Detention Complex.

2. How much does it cost to send a message to Pima County Adult Detention Complex?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Pima County Adult Detention Complex?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Pima County Adult Detention Complex. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Pima County Adult Detention Complex. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Pima County Adult Detention Complex?

   Mailing address:

   Pima County Adult Detention Complex
   1270 W Silverlake Rd
   Tucson, AZ 85713
   Phone: (520) 351-8111

   Business hours:

   • Monday: 8:00 AM – 9:00 PM
   • Tuesday: 8:00 AM – 9:00 PM
   • Wednesday: 8:00 AM – 9:00 PM
   • Thursday: 8:00 AM – 9:00 PM
   • Friday: 8:00 AM – 9:00 PM
   • Saturday: 8:00 AM – 6:00 PM
   • Sunday: 8:00 AM – 6:00 PM

5. What are the visiting hours at Pima County Adult Detention Complex?

   Visiting hours at Pima County Adult Detention Complex vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (520) 351-8111 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Pima County Adult Detention Complex?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Pima County Adult Detention Complex for their specific mail policies.

7. How do I send money to an inmate at Pima County Adult Detention Complex?

   You can send money to an inmate at Pima County Adult Detention Complex through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Pima County Adult Detention Complex?

   Many facilities now offer video visitation as an alternative to in-person visits. At Pima County Adult Detention Complex, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Pima County Adult Detention Complex?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Pima County Adult Detention Complex for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Pima County Adult Detention Complex, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The breadth of opportunities available to individuals spans multiple areas of personal and professional development, creating pathways that address diverse needs and interests. This comprehensive approach recognizes that meaningful change often requires multiple support systems working together. The facility typically provides structured environments where individuals can engage in purposeful activities that build both practical skills and personal confidence.

Educational opportunities form a cornerstone of the available programming, with education programs designed to help individuals advance their academic goals. These may include basic literacy instruction, GED preparation, and continuing education options that allow participants to work toward meaningful credentials. Moreover, vocational training opportunities such as culinary arts provide hands-on experience in marketable skills. These programs often emphasize both technical competency and workplace readiness, preparing individuals for potential employment upon release.

Support services and therapeutic opportunities round out the comprehensive offerings available to participants. Work programs typically provide structured employment experiences that build responsibility and work habits while contributing to facility operations. Creative outlets such as painting and decorating, along with arts and crafts activities, may offer individuals ways to express themselves and develop new interests. Moreover, substance abuse treatment programs address underlying issues that often contribute to criminal behavior, providing individuals with tools and strategies for long-term recovery and positive lifestyle changes.

Daily Life & Visitation

The sound of morning announcements typically signals the beginning of another structured day for individuals housed within Pima County Jail. At present, the facility actively maintains a routine that generally begins with early wake-up calls, followed by head counts and preparation for meals. Daily schedules usually include designated times for meals, recreation, programming, and various facility operations, with security procedures woven throughout each activity.

Living accommodations at the facility typically consist of housing units that may vary in configuration and capacity. Individuals generally share cells or dormitory-style arrangements, with basic furnishings that often include beds, storage areas, and necessary amenities. Moreover, the facility usually provides three meals daily in designated dining areas or delivered to housing units, depending on security levels and operational needs. Personal property allowances typically include basic hygiene items and limited personal belongings, while commissary services may offer additional items for purchase.

Whereas daily routines focus on security and structure, the facility often offers various programs and activities designed to provide meaningful engagement. Recreation opportunities typically include access to outdoor areas, television viewing, and reading materials when available. Programming schedules may encompass educational classes, substance abuse counseling, and other structured activities, though participation often depends on housing classification and behavior. Family connections remain important through visitation policies that generally allow scheduled visits, while communication options typically include phone calls and mail correspondence, helping individuals maintain contact with their support systems during their time at the facility.