How to visit, scheduling, dress code, and visitor requirements
Pima County Jail offers video-only visitation through remote sessions or on-site kiosks. Non-privileged visits may be monitored and recorded. Each inmate gets one free 30-minute on-site visit per week. Additional 30-minute on-site sessions cost $9 per inmate per day, while remote visits run 15 minutes at $0.25 per minute. Schedule visits online at pimacountyaz.gtlvisitme.com or at a kiosk. You'll need to create a Friends and Family account—you must be 18+ to get approved. Anyone under 18 can only appear on-screen with the adult account holder. Bring a valid photo ID, follow the dress and visibility rules, and know that inmates on disciplinary lockdown can't receive visits. Rule violations can get your visit canceled or your account suspended or banned.
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Pima County Jail does all visitation by video—no in-person, face-to-face visits. You can use an on-site kiosk at the jail or connect remotely from home.
Scheduling your first video visit at Pima County Jail is straightforward once you know the timing rules. Here's exactly what you need to do so your visit goes smoothly.
Video visits at Pima County Jail can end abruptly if something on-screen breaks the rules. Here's a quick reference so you don't lose your time, your money, or your account access.
Pima County Jail uses video for every visit — but what you pay depends on where you're visiting from. Here's how the free weekly on-site visit works, what extra time costs, and how remote pricing adds up.
Pima County Jail uses video for every visit. The cost depends on whether you visit on-site or remotely. Here's how the free weekly option works, what paid visits cost, and how to avoid surprise charges.
If you’re trying to catch a video visit from home at Pima County Jail, “Visit Now” is the feature that makes it possible. Here’s what it is, what you need set up on your phone, and what to do if you miss a call.
Visiting someone at Pima County Jail goes smoothly when you handle two things up front: schedule ahead and show up with the right ID—on time. Use this checklist so you don't get turned away at the front desk.
Pima County remote video visits have a few strict rules that can lead to warnings, cut-off calls, or account restrictions. Here’s what to watch for so your visit doesn’t get interrupted.
Break the rules during a video visit and it can end fast. Follow the checklist below to avoid getting your visit cut short, your account restricted, or your visitation privileges suspended.
Pima County Jail requires you to be clearly visible and identifiable throughout your remote video visit—and that means being fully dressed. If staff can't identify you or your clothing violates the dress code, you'll get a warning. If you don't fix the issue, the visit ends.
If your loved one was just booked into Pima County Jail, you're probably wondering: when can I actually see them? Here's the rule the jail follows, plus what video visitation means for the process.
Visitation hours are Monday–Friday 8:30 a.m.–6:00 p.m. and Saturday–Sunday 8:30 a.m.–5:00 p.m. No visits on Federal Holidays.
Schedule all visits online at pimacountyaz.gtlvisitme.com or via the kiosk. If you have scheduling problems, contact Visitor Support at 855-208-7349.
Friends and Family may create one visitation account, and you must use your own account. You must be at least 18 to have an approved account; visitors under 18 must be accompanied on-screen by the adult account holder.
Trying to reach someone at Pima County Jail? You'll likely choose between ConnectNetwork e-messages and physical mail like postcards. Here's how they compare on cost, limits, and what your loved one actually receives.
Getting mail to someone at Pima County Jail comes down to the details. The right address, correct postcard size, and following a few content rules determine whether your letter makes it through or gets rejected.
Sending money is straightforward once you know which account to fund. Pima County Jail uses separate accounts for calls and tablet features versus messaging and photos — and the deposit process differs for each.
