E-Messages vs. Regular Mail at Pima County Jail: Which Is Faster and Cheaper?

To send an e-message, head to ConnectNetwork.com. Create an account, then you can write and send messages directly to your loved one through the platform.

1. Set up your ConnectNetwork account - Once you’re signed in, you’ll be able to access the messaging area.
2. Purchase message credits - Credits are purchased through the ConnectNetwork email center.
3. Call the email center if you need to buy credits by phone - Reach them at (877) 650-4249.

E-messages cost $0.25 each at Pima County Jail.

Each message maxes out at 2,000 characters - better for quick notes than long letters.

On cost, e-messages are simple: $0.25 each. On speed, they have a clear edge - Pima County Jail processes and delivers them Monday through Friday. That predictability beats waiting on physical mail handling.

Physical mail has some quirks. Postcards must be 4.25 inches by 6 inches or smaller, and the jail copies them - either digitally or by photocopy. Your loved one gets the copy, not the original.

When to Choose

• ✓ Choose ConnectNetwork e-messages if you want a low-cost option ($0.25 per message) and you’re okay keeping it short (2,000 characters per message).
• ✓ Choose ConnectNetwork e-messages if weekday processing matters most to you, since they’re processed and delivered Monday–Friday.
• ✓ Go with a postcard when you want to send something physical, but keep it within 4.25” x 6”.
• ✓ Send a postcard only if you’re fine with your loved one receiving a copy (via tablet or on paper), not the original.
• ✓ If you’re starting from scratch, plan on creating a ConnectNetwork.com account before you try to send an e-message.
• ✓ If you need to add credits for messaging, use the ConnectNetwork email center at (877) 650-4249.