E-Messages vs. Regular Mail at Pima County Jail: Speed, Cost, and Limits

Trying to reach someone at Pima County Jail? You generally have two practical options: ConnectNetwork e-messages or traditional U.S. Mail. The best choice depends on what you're sending, how quickly you need it delivered, and which rules apply.

• 2 min read • pimasheriff.org Verified from official sources

Start by creating an account on ConnectNetwork.com. Once you're set up, log in and use the site's messaging feature to write and send e-messages to the inmate.

E-messages are pay-per-message, so you'll need credits before you can send anything. Each message costs $0.25 at Pima County Jail. You can purchase credits through the ConnectNetwork email center at (877) 650-4249.

Each e-message is capped at 2,000 characters. If you have a longer update, you'll need to split it across multiple messages.

Want to send more than text? ConnectNetwork e-messages support attachments. You can include appropriate pictures for a nominal cost, and you can attach a short video (about 15 to 20 seconds) for a nominal cost as well.

Timing is worth knowing about. E-messages at Pima County Jail are processed and delivered Monday through Friday. Traditional mail follows a similar weekday schedule at the facility, since postal services run Monday through Friday, excluding holidays.

On cost alone, e-messages are easy to budget for. Each ConnectNetwork e-message to Pima County Jail costs $0.25.

Note: The jail describes the $0.25 e-message cost as about half the price of a postage stamp. That's a useful comparison if you're deciding between a quick electronic note and a mailed letter.

Regular mail is still the default for personal correspondence at Pima County Jail. All personal mail coming into and leaving the jail must go through U.S. Mail. If what you're sending needs to be handled as mail rather than an e-message, the postal service is your only option.

  • ✓ Send legal mail in pre-printed or pre-stamped postage envelopes, or use metered postage.
  • ✓ Include only loose paper contents (no binding, staples, or any kind of fastening).

A couple of mail-specific rules can affect what your loved one actually receives. Incoming postcards are copied (digitally or photocopied), and the inmate gets the copy, not the original. Postcards are destroyed after 14 calendar days. Also, letters written with gel pens are not accepted and will be returned to the sender. Stick to a regular ink pen when you write.

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