Rules That Can Get Your Pima County Jail Video Visit Terminated

All personal (non-privileged) video visits at Pima County Jail are monitored and recorded by the Pima County Sheriff's Department and ViaPath Technologies. What you say and what appears on camera matters. Treat every visit like you're being watched - because you are.

Nudity, self-stimulation, or sexual activity - by you or the incarcerated person - is prohibited. The visit can end immediately if any of this appears on-screen, even accidentally.

Don't take photos or record video of the incarcerated person during the visit. Screenshots, screen-recording, holding up another phone to capture the moment - all of it violates the "no photos or video recordings" rule and can end your visit.

Three-way calls or visits aren't allowed. If staff believe a third person has been added, the visit can be terminated and your visitation privileges suspended for 30 days.

Both you and the inmate must stay visible and identifiable throughout the visit. If either person can't be identified, you'll get a warning first. If it's not fixed, the visit ends - and additional restrictions may be placed on your account. Adjust your camera, lighting, and position before the call starts, then keep everything steady.

Don't do a video visit while a vehicle is in motion. Even if you're just a passenger, a moving car means the visit isn't allowed.

Keep your camera view clean and focused on you. Since visits are monitored and everyone must remain identifiable, anything that makes it hard to confirm who's on-screen - or creates distractions - can trigger a warning and then termination if not corrected.

Violate a visitation rule and the visit can be cancelled on the spot. Your visitor account can be suspended for 30 days, and PCADC/VIAPATH staff can bar you from future visits entirely. The incarcerated person may face consequences too. One bad visit can affect far more than that single call.