How to send messages, photos, and packages
You can message someone at Pima County Jail through ConnectNetwork e-messaging. Create an account at www.connectnetwork.com, then write and send your message through the platform. Messages can be up to 2,000 characters and cost $0.25 each. They're processed and delivered Monday–Friday. To buy message credits, call the ConnectNetwork email center at (877) 650-4249. Prefer voice? Call (520) 448-3426, choose your language, enter the inmate's name and number, and record a voicemail up to two minutes. Each voicemail costs $2.00, deducted from the inmate's AdvancePay account.
Search for a loved one and send messages and photos in minutes.
Trying to reach someone at Pima County Jail? You'll likely choose between ConnectNetwork e-messages and physical mail like postcards. Here's how they compare on cost, limits, and what your loved one actually receives.
Getting mail to someone at Pima County Jail comes down to the details. The right address, correct postcard size, and following a few content rules determine whether your letter makes it through or gets rejected.
Mail gets rejected or delayed most often because the envelope is missing one key detail. Use the exact format below—especially if you’re mailing a money order or government check.
Pima County Jail has strict mail rules. Stick to the postcard size limits, avoid banned content, and handle money and legal mail correctly—your mail is much more likely to get through.
Create an account at www.connectnetwork.com and use it to compose and send e-messages. You'll need to complete the vendor's account setup and verification steps before sending.
E-messages cost $0.25 each and can be up to 2,000 characters. They're processed and delivered Monday–Friday. Buy credits through the ConnectNetwork email center at (877) 650-4249.
Call (520) 448-3426, select your language, enter the inmate’s name/number, and record a message up to two minutes. Each voicemail costs $2.00, deducted from the inmate’s AdvancePay account.
Postcards must be no larger than 4.25 inches by 6 inches.
No. Incoming postcards are copied (digitally or photocopied), and the inmate receives the copy via tablet or on paper rather than the original postcard.
Sexually explicit material showing explicit sexual conduct isn't allowed. Mail may also be rejected if defaced, wrapped in plastic, or if it includes glitter, nudity, sexual content, weapons, or gang references. Books, magazines, and other packages need prior permission at least five days before sending. Items available through commissary can't be accepted as incoming packages.
Pima County Jail does all visitation by video—no in-person, face-to-face visits. You can use an on-site kiosk at the jail or connect remotely from home.
Scheduling your first video visit at Pima County Jail is straightforward once you know the timing rules. Here's exactly what you need to do so your visit goes smoothly.
Sending money is straightforward once you know which account to fund. Pima County Jail uses separate accounts for calls and tablet features versus messaging and photos — and the deposit process differs for each.
