Pinal County Adult Detention, AZ

Visiting at Pinal County Adult Detention takes some planning. All public, special, and professional visits must be scheduled at least 24 hours in advance (separate approval rules may apply). Public on-site visitation is limited to two 20-minute visits per inmate each week. Legal and professional visits typically allow up to one hour with prior approval. Remote video visits have no weekly limit, cost $6 per 20 minutes, and require a Securus Technologies account. On-site video visits are listed as free, but the facility has posted temporary suspensions due to construction—check availability before you travel. Expect ID checks, criminal-record checks, and searches. Electronic devices and personal property aren't allowed in visitation areas.

Pinal County Adult Detention uses third-party portals for video sessions and communication services, specifically Securus and GTL/ViaPath. To schedule and join a video visit, create an account with Securus Technologies and follow their requirements. The facility references Securus Video Connect® as a web-based option—you can participate via app or browser. GTL/ViaPath (GTL VisMobile) handles registration, scheduling, and mobile video sessions. Remote video visits from home cost $6 for 20 minutes. On-site video visitation at the facility is free.

Pinal County Adult Detention directs legal mail, publisher-sent publications, and money orders/cashier's checks to P.O. Box 2610, Florence, AZ 85132. Sending funds by mail? Money orders and cashier's checks must be made payable to the inmate and include the inmate's number. Personal checks aren't accepted—only cashier, professional, state, or governmental checks. Put a clear return name and address on the envelope; mail without legible return information gets sent back. The facility's FAQ lists a new personal-mail address effective January 11, 2026: P.O. Box 20366, Tampa, Florida 33622.

To add money for commissary, telephone, or self-bail at Pinal County Adult Detention, use TouchPay by phone at 866-232-1899, deposit online through TouchPay, or use the on-site kiosk in the jail lobby (Facility Locator Number 28513). Deposits typically post within 24 hours. If you posted bail using TouchPay or another approved method, go to the facility admission window to confirm the payment was received. The county's payment vendor site includes a notice about a past Telmate data breach—review vendor security notices before entering personal payment details. For posting delays or payment issues, call the TouchPay phone line.