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Understanding Pinal County Jail's Visit Limits: On-Site vs. Remote Visits

Planning visits at Pinal County Adult Detention gets easier once you know the difference between on-site public visits and remote video visits. Here's how the limits work so you can plan ahead without surprises.

3 min read pinal.gov
Understanding Pinal County Jail's Visit Limits: On-Site vs. Remote Visits

Each inmate at Pinal County Adult Detention can receive two on-site public visits per week, with each visit capped at 20 minutes. Coordinating multiple family members? Keep that weekly limit in mind. Once both slots are used, you'll need to wait until the following week - or switch to remote visitation.

On-site public visits run Saturday through Thursday, 9:00 am to 4:00 pm. Fridays are closed to public visitation. If your schedule is tight, plan around that closure and make sure you can arrive and finish within the posted hours.

Note: The facility lists on-site video visitation as no-cost, but on-site video visits are currently unavailable due to construction. Call ahead to confirm the current status before making the trip.

Understanding Pinal County Jail's Visit Limits: On-Site vs. Remote Visits

Remote video visits work differently - there's no limit on how many an inmate can receive. That makes remote visits your best option when you need more frequent contact than the on-site cap allows.

Remote video visits from home cost $6 for 20 minutes. The system runs on preset scheduling blocks: sessions are limited to 40-minute intervals with 10-minute breaks in between, and you can't customize those time slots. In practice, your actual visit time follows the platform's structure - so don't count on squeezing in a few extra minutes.

  • Remote (off-site) video visitation is available seven days a week from 7:30 am to 8:30 pm
  • Remote visits must be scheduled at least 24 hours in advance

Heads up: Remote visits must be scheduled at least 24 hours ahead. The system uses 40-minute intervals with 10-minute breaks, so back-to-back sessions may not line up the way you expect.

Want more time than a single session allows? You'll need to work around the system's built-in timing. Both remote and on-site video sessions run in 40-minute intervals, with 10-minute breaks between sessions so other visitors can access their scheduled times. That structure affects how long a visit can actually be and whether you can stack sessions close together.

Professional and legal visits follow different rules: they're capped at 1 hour unless otherwise approved. As a family member, you won't be able to use professional-visit rules for extra time - but it's worth knowing they exist if an attorney or other professional needs to arrange longer contact through proper channels.

  1. Schedule early - set up the remote visit at least 24 hours in advance so you’re not blocked by the minimum scheduling requirement.
  2. Plan for successive sessions - if you need more time than one session allows, look for available times that let you schedule additional sessions where the system permits.
  3. Account for the built-in breaks - factor in the 10-minute intercessions between 40-minute intervals when you’re estimating total time and coordinating everyone’s schedules.

Practical Tips Families

  • Use remote visits when you need more frequent contact, since there’s no limit to the number of remote (off-site) video visits an inmate can receive
  • Treat on-site public visits as limited resources: only two 20-minute visits per inmate per week
  • Budget for remote visits if you’ll be using them often: $6 per 20 minutes from home or office
  • Before you plan around on-site options, remember on-site video visitations are currently not available until further notice due to construction

Confirm before you go: On-site availability may be affected by construction. Public hours are Saturday–Thursday, 9:00 am–4:00 pm (closed Fridays). Verify the current status before you travel.

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