Plainfield Corrections Facility, IN
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Guides for This Facility

Phone Options for Plainfield: Collect, AdvancePay, and PIN Debit — Plus How to Block or Unblock Calls
Trying to get reliable phone contact with someone at Plainfield? The calling method matters—it determines whether calls can reach your phone (especially a cell phone) and who pays. Here's how collect, AdvancePay (prepaid collect), and PIN Debit work, plus how to refuse, block, or unblock calls.
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How to Add Money to Your Loved One's Account at Plainfield (Online, Phone, App, and Money Orders)
Adding money to your loved one's account at Plainfield comes down to which account you're funding and how you want to pay. For online deposits, the state uses ConnectNetwork.com. Phone payments work too—just make sure you call the right toll-free number for AdvancePay, PIN Debit, or Trust Fund accounts. Prefer mail? You'll send a money order made out to TouchPay Holdings, LLC along with the required deposit form to their PO Box in Houston.
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How to Register for ViaPath Visits and Avoid Eastern Time Mix-ups at Plainfield Correctional Facility
Visiting at Plainfield Correctional Facility starts with one non-negotiable step: getting approved in ViaPath. After that, the biggest avoidable mistake? Picking a time that looks right on the screen but is actually listed in Eastern Time.
Read GuideAt a Glance
Visitation
- ViaPath scheduling for visits uses Eastern Time regardless of the facility's local time.
- You must register for a ViaPath account and complete the electronic visitation application to request visits; account registration is free.
- Visitors age 16 and older are required to present an accepted photo ID to visit.
Communication
- Register for GTL video visits at www.gtlvisitme.com, add the incarcerated person, schedule the visit, and pay by card.
- Accepted payment methods for fee-based video visits include debit cards, charge cards, and Visa/Mastercard gift cards.
- Each person in custody must complete an authorized telephone list containing no more than 20 names and phone numbers.
Mail & Letters
- Religious items cannot be sent by family or friends and must be purchased via the commissary or shipped by an approved vendor.
- Personal mail is inspected and many Indiana facilities scan letters for electronic delivery instead of handing over the original paper.
- Address mail clearly with the inmate's full name and ID and include your full return address on the envelope.
Sending Money
- Online deposits for Plainfield go through ConnectNetwork and the ConnectNetwork mobile apps.
- For deposit support call AdvancePay (800-483-8314), PIN Debit (855-706-2445), or the Trust Fund line (888-988-4768).
- Commissary purchases are funded from inmates' trust accounts to which family and friends can add money.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting at Plainfield Correctional Facility starts online. You'll need to register for a free ViaPath account and complete the electronic visitation application through the IDOC ViaPath website—you can't schedule a visit until you're approved. When booking, all times display in Eastern Time, even if you're in a different time zone. Anyone 16 or older must provide an accepted photo ID and pass criminal background and warrant checks. IDOC prohibits trafficking and possessing contraband on Department property, and refusing a search means your visit gets denied. Be accurate on your application—falsifying information can trigger a one-year ban. Video visits follow the same rules as in-person visits (except for some dress code requirements), so test your device and connection beforehand.
Read full guideCommunication
Plainfield Corrections Facility offers phone calls, video visitation, and electronic messaging. Exact services and fees vary by vendor and feature. For GTL video visits, register at www.gtlvisitme.com, select Plainfield, add the incarcerated person, then schedule your session and follow the check-in instructions. Pay online by card—GTL accepts debit cards, charge cards, and Visa/Mastercard gift cards. For phone calls, the person in custody submits an authorized telephone list with up to 20 names and numbers. Calls can be collect, prepaid, or account-based depending on what you choose. IDOC is transitioning messaging and photos to GettingOut, so you'll need a GettingOut account. Some existing photos and emails won't transfer—they'll be archived on new tablets.
Read full guideMail & Letters
Sending mail to someone at Plainfield Corrections Facility is straightforward once you know the rules. Religious items can't come directly from family or friends—they must be purchased through commissary or shipped from an approved vendor. All incoming personal mail gets inspected, and many Indiana facilities scan letters for electronic delivery to kiosks or tablets. That means the original paper may not reach the person in custody. Legal mail is handled differently and receives added protections during inspection. To help your letter or photos get through: address the envelope clearly with the incarcerated person's full name and ID number, include your full return address, and skip prohibited items like cash, stickers, glitter, clippings, or sexually explicit material.
Read full guideSending Money
Adding money for someone at Plainfield Corrections Facility is simple. Make online deposits through ConnectNetwork.com or use the ConnectNetwork mobile app to fund the inmate's trust account—this covers commissary and other approved purchases. If you run into deposit problems or need account help, call the vendor support lines: AdvancePay (800-483-8314), PIN Debit (855-706-2445), or the Trust Fund line (888-988-4768). You can also mail a money order payable to ViaPath Financial Services to the Gainesville, FL address listed in the instructions. Include the inmate's name and required ID information on the deposit form. Deposit methods, payment types, and posting times vary, so confirm your options before sending funds.
Read full guideCommon Questions
Showing 6 of 12How do I register to visit someone at Plainfield Correctional Facility?
Create a free ViaPath account and complete the electronic visitation application on the IDOC ViaPath website. After you’re approved, you can schedule in-person or video visits.
VisitationAre visit appointment times for Plainfield shown in Eastern Time?
Yes. ViaPath displays and schedules Plainfield visit appointments in Eastern Time, regardless of the facility’s local time zone.
VisitationWhat ID and checks are required to visit someone at Plainfield Correctional Facility?
If you’re 16 or older, you must submit an accepted photo ID, and staff run criminal background and warrant checks. Refusing a search will cause your visit to be denied, and falsifying your application can result in a one-year ban.
VisitationHow do I schedule and pay for a video visit at Plainfield Corrections Facility?
Create an account at www.gtlvisitme.com, select Plainfield, add the incarcerated person, then schedule the video visit and follow the vendor’s check-in steps. Pay online by card; GTL accepts debit cards, charge cards, and Visa/Mastercard gift cards.
CommunicationHow many people can someone at Plainfield list for phone calls?
They can list up to 20 names and phone numbers on their authorized telephone list.
CommunicationHow do I set up AdvancePay or block/unblock calls for someone at Plainfield?
Set up ViaPath's AdvancePay prepaid collect service at ConnectNetwork.com or call 800.483.8314. To block calls, press 6 and confirm with a 4-digit PIN. To remove a block, call ViaPath customer service at (877) 650-4249—removal typically takes 1–2 business days.
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Did You Know?
This page covers Plainfield Corrections Facility in Indiana. One thing to note: when you schedule a visit through ViaPath, times display in Eastern Time — even if that's not the facility's local time zone.
This guide is compiled from official facility documentation and community feedback. Learn how we verify