Pleasant Valley State Prison

Pleasant Valley State Prison uses GTL's VisitMe portal for visit scheduling. You'll get instant confirmation once you book through the system. New to the portal? Use the "CLAIM ACCOUNT" link to set up your account, then sign in. Pick an available date and visit type, confirm your booking, and you're set. The portal works on computers, smartphones, and tablets. Before scheduling, make sure you have a valid photo ID and confirm you're on the incarcerated person's approved visiting list.

Pleasant Valley State Prison transitioned to Securus as its CDCR communications vendor. Phone calls, video calls, and electronic messaging started rolling out in September. You can receive free phone calls without creating an online account. Video calls and messaging require a Securus account once those services go live. For video, Securus uses Video Connect, a web-based system that lets you schedule and join sessions from an app, computer, or tablet. For tablet rollout timing and costs, check the CDCR tablets page. Want to be ready when video and messaging launch? Create your account and add funds ahead of time.

Sending money to someone at Pleasant Valley State Prison is straightforward once you confirm the current deposit method. Our source copy of the CDCR visitors page returned only a loading message, so check the live official page before sending anything. Many facilities use third-party vendors for deposits. GTL's portal, for example, includes a "CLAIM ACCOUNT" link for new users. Deposit options often include online or mobile portals, phone deposits, lobby kiosks, and U.S. Postal money orders, but the exact methods depend on the facility and vendor. Money in a person's trust account typically covers commissary, phone time, and hygiene items. Court-ordered deductions may reduce the balance. To avoid delays, confirm the person's full name and CDCR number, then follow the vendor's instructions.