How to Contact an Inmate at Facility

Phone calls from this facility may be monitored or recorded. Assume anything said on the line could be reviewed. A few practical limits apply: call forwarding and three-way calling are blocked, and each call maxes out at 25 minutes. One thing catches people off guard: the person inside can only call numbers on their approved Call Allow List. If your number isn't on that list, you won't receive calls, even with funds set up.

To pay for calls, friends and family can set up a pre-paid collect account or a direct-bill telephone account through Securus. You can do this on the Securus Technologies website or by calling 1-800-844-6591.

Steps to Follow

• ✓ Set up a Securus pre-paid collect or direct-bill account (online through Securus Technologies or by phone at 1-800-844-6591).
• ✓ Use that Securus account to ensure calls can be billed and completed when the offender places a call.

• ✓ Make sure the phone number you want called is included on the offender’s Call Allow List.
• ✓ Expect calls to be monitored or recorded.
• ✓ Keep calls short and focused since the maximum time allowed per call is 25 minutes.
• ✓ Do not try to use call forwarding or three-way calling, it is not permitted.

Phone procedures can change, so confirm the current rules with the facility before you rely on any communication plan. Specifically, verify that Securus is still the approved provider, that the 25-minute limit per call is still in effect, and whether calls are subject to monitoring or recording. Also ask about the exact process for adding or updating numbers on the Call Allow List. That one detail often determines whether you receive calls at all. The facility's official information and administration staff are your most reliable sources.