Phone & Messaging

Understanding Phone Calls from Pulaski (Securus): Rates, Limits, and Account Setup

Phone calls are often the fastest way to stay connected, but the setup and rules can feel confusing at first. Here's how Securus calling works at Pulaski: setting up an account, what calls cost, deposit limits, and the restrictions that can affect whether a call goes through.

2 min read Verified from official sources

To receive calls, set up a pre-paid collect or direct bill telephone account through the Securus website. Once your account is active, you can add funds and manage billing preferences online.

Prefer setting things up by phone? Call Securus at 1-800-844-6591 to create a pre-paid collect or direct bill account. This works well if you hit a snag online or just want to walk through setup with a representative.

The posted calling rate is $0.06 per minute. Knowing this helps you estimate how much to keep in your account so calls don't cut off mid-conversation.

A 25-minute local call costs $1.50. Since calls at this facility are commonly capped at 25 minutes, that $1.50 figure makes budgeting for regular contact straightforward.

Deposit limit: Deposits to Securus accounts are limited to a maximum of $200.00 per deposit.

Calls may be monitored and recorded. Keep conversations focused on personal and family matters, and assume the call is not private.

  • Call forwarding is not permitted.
  • Three-way calling is not permitted.

Each call has a 25-minute limit. Prioritize what you need to cover at the start, since the conversation ends once time runs out.

Calls are restricted to phone numbers on the offender's Call Allow List. If your number isn't on that list, your loved one won't be able to call you until it's added and approved.

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