Reception Diagnostic Center

Before you can schedule any visit at Reception Diagnostic Center—in-person or video—you need a ViaPath account and approval. When booking through ViaPath, watch the time zone: all appointments display in Eastern Time, even if you're somewhere else. For fee-based video visits, head to gtlvisitme.com. Create an account, select the facility, add the incarcerated person, then schedule and pay. Video visits follow the same rules as in-person visits, including dress standards: shirts or blouses, bottoms or dresses, and appropriate undergarments. Hats and head coverings are only permitted for religious reasons. Both visitors and incarcerated individuals may be searched. Refuse a search, and your visit gets denied. Trafficking allegations can result in a permanent ban and referral to state police. The facility provides written visitation procedures to incarcerated individuals within 24 hours of arrival.

Reception Diagnostic Center is rolling out Command 5.0 tablets featuring an upgraded operating system, two headphone jacks, and magnetic charging. To send messages or photos, set up a GettingOut account. The web sign-up asks for your date of birth. The mobile app also requires you to agree to terms, enter your DOB, and provide the last four digits of your SSN—plus it lets you add contacts and schedule visits. Tablet services charge per-minute and per-message fees ($0.33 per minute for voice calls, $0.50 per message, for example). The first pair of headphones comes free; replacements must be purchased through commissary. For phone calls, the incarcerated person fills out and signs a Telephone List with up to 20 approved names and numbers. Collect calls can't go to cell phones, office phones, or hospital numbers.

You have two main options for adding money to someone's account at Reception Diagnostic Center: mail a money order or use ConnectNetwork. For mailed deposits, you'll need the facility's deposit form. Fill it out clearly in blue or black ink, include only the completed form and money order—no staples, cash, photos, or extras—and stay within the $300 maximum. ConnectNetwork deposits (online, app, phone, or kiosk) transmit to the facility within one business day. Mailed deposits get processed the next business day after arrival, though when the funds become available to the incarcerated person can vary. Fees depend on the facility and show up in your ConnectNetwork account. All Trust Fund deposits are final—no refunds. Toll-free support is available if you need help with deposits or phone accounts.

Looking for someone connected to Reception Diagnostic Center? Start by choosing the right search tool. Use Indiana's state offender search for people in state prison, county jail websites for local detainees, and the BOP locator for federal prisoners. Searching by last name, offender ID, or case number helps narrow results when the system allows it. Keep in mind: online results are snapshots. They may not reflect current custody status, charges, or release dates—treat them as informational, not official court records. For ongoing updates, SAVIN/VINE can send you custody status notifications. Spot an error on the IDOC offender locator? Follow the locator's instructions and mail correction requests to: Indiana Department of Correction, 302 West Washington Street, IGCS, Room E334, Indianapolis, IN.