Reception Diagnostic Center

Before visiting someone at Reception Diagnostic Center, you'll need to register for a ViaPath account and get approved. No approval, no visit (in-person or online). One thing to watch for when booking: ViaPath displays every visit time in Eastern Time, regardless of the facility's local time zone. Video visits follow the same general rules as in-person visits, but there are video-specific dress standards. You must wear a shirt or blouse, bottoms or a dress, and appropriate undergarments. Hats or head coverings are only permitted for religious reasons. To schedule a fee-based video visit, go to www.gtlvisitme.com, register on the site, select the facility, add the incarcerated person, then schedule and pay. Both visitors and incarcerated individuals may be searched. Refusing a search can end your visit.

Reception Diagnostic Center uses ViaPath/GettingOut for tablet messaging and photos. You'll need to create a GettingOut account before sending messages once the tablets are upgraded. On the web, go to gettingout.com, select Create Account, and confirm your date of birth. On mobile, agree to the terms, enter your DOB and the last four of your SSN, then add contacts. The tablets run Command 5.0, remain state property, and can't access the internet or social media. The incarcerated person is responsible for intentional loss or damage. Pricing runs per minute and per message (example rates: $0.33 per minute and $0.50 per message). Fee-based video scheduling accepts debit, charge, and Visa/Mastercard gift cards. Phone calls require an authorized Telephone List with up to 20 names, and both AdvancePay and inmate-debit options are available.

Reception Diagnostic Center accepts deposits by mail (money order with the official deposit form, $300 max per deposit) or through ConnectNetwork. For mail deposits, send only the completed form and money order. Print clearly in blue or black ink, and don't include staples, cash, photos, or anything else. ConnectNetwork automated deposits are transmitted to the facility within one business day. Mailed deposits get processed the next business day after the facility receives them, though posting time can affect when funds actually appear. All deposits go into the inmate's Trust Fund (commissary) account for commissary purchases. Keep in mind that deposits are final and non-refundable. If you need help, use the toll-free support numbers for AdvancePay, PIN Debit, and Trust Fund deposits. Check your ConnectNetwork account for any vendor fees.