Arriving Late to a Redgranite Visit: The 30-Minute Cutoff and Lobby Entry Timing

At Redgranite Correctional Institution, the lobby doesn't open until ten minutes before visiting hours start. Arriving super early won't get you checked in faster - you'll just wait outside until that window opens. Plan to arrive close to visiting hours, then use those final minutes to get ready so you can walk in the moment they let you.

Here's the other side of the timing rule: arrive more than 30 minutes past your scheduled start time and you won't be admitted. Redgranite treats your scheduled time as when you need to be processed - not when you pull into the parking lot. If you're running late, assume the clock is working against you. You may need to reschedule.

• ✓ Build in a buffer so you’re not arriving close to the 30-minute mark
• ✓ Treat your scheduled start time as your check-in target, not the time you hope to walk into the visiting room
• ✓ Plan for delays you can’t control (traffic, weather, unexpected stops)
• ✓ Have your ride and timing nailed down before you leave so you’re not troubleshooting on the way

Good timing only matters if you're actually scheduled. Redgranite requires in-person (contact) visits to be booked online through ICS Solutions before you arrive - no appointment, no visit. You also need to be on the DOC approved visitor list. If your name isn't approved, timing won't help because you won't get in regardless.

1. Schedule the in-person visit online - Book your contact visit through ICS Solutions so you’re officially on the schedule.
2. Confirm you’re DOC-approved to visit - Make sure you’re on the DOC approved visitor list before you plan the drive.
3. Time your arrival around both rules - Get there with enough cushion to avoid the 30-minute cutoff, but remember you still can’t enter the lobby until 10 minutes before visiting hours start.

One more thing to plan around: general population persons in care (PIOC) can have up to three in-person visits per week, but only one can fall on the weekend. Popular weekend slots fill fast. Also, all visits are monitored and recorded, so keep your conversation and behavior appropriate from the moment you walk in.

Turned away because you arrived late or couldn't get processed in time? Contact the facility to find out what to do next. Redgranite Correctional Institution is at 1006 County Road, Redgranite, WI 54970. Phone: 920-566-2600.

1. Call Redgranite to clarify the situation - Use 920-566-2600 to ask what happened and what your next option is.
2. Check ICS Solutions for the next available slot - Reschedule your in-person visit online.
3. Verify your visitor status before you try again - Confirm you’re on the DOC approved visitor list so you don’t make the trip and get denied for approval issues.