How to Schedule Your First Visit at Redgranite Correctional Institution (RGCI)
Scheduling your first in-person visit at Redgranite Correctional Institution (RGCI) comes down to timing: book within the allowed window, stay within weekly limits, and show up on time for your reserved slot.
RGCI limits visits and requires advance scheduling. The person you're visiting (the PIOC) can have up to three in-person visits per week, so coordinate with other family members before booking. You also can't schedule last-minute or months ahead - visits must be booked at least 48 hours in advance and no more than 14 days out.
Quick rules to remember: RGCI allows up to three in-person visits per week, and you must schedule your visit at least 48 hours ahead but no more than 14 days out.
Before scheduling anything, confirm you're on the PIOC's DOC-approved visitor list. No approval means no valid visit. The fastest way to check is through the person you're visiting - they can see who's approved. Sort out any name or spelling issues before picking a date.
Once you're approved, pick a date within RGCI's scheduling window. Book at least 48 hours before the visit, but no more than 14 days in advance. Remember the weekly limit: the PIOC can have up to three in-person visits per week. If other visits are already planned, you may need to choose a different day.
Scheduling window: Book no sooner than 14 days out, and no later than 48 hours before the visit.
RGCI's scheduling system ties your reservation to your approved visitor record. Get the unique Party ID associated with your name from the PIOC before you book. When scheduling, use the exact personal information from your approved visitor application so the system matches you correctly. Don't skip the reservation - even if you're approved, showing up without a scheduled slot for that time means you won't get in.
- ✓ Confirm you’re on the DOC-approved visitor list
- ✓ Get your Party ID from the PIOC (the ID tied to your name on their visiting list)
- ✓ Schedule using information that matches your approved visitor record exactly
- ✓ Double-check that your visit shows as scheduled for the correct date and start time
After booking, plan around RGCI's visiting sessions. Sessions can run up to three hours, between 2:30 p.m. and 8:30 p.m. Your scheduled start time is when you'll be processed, so build your day around that slot. Don't assume you can arrive whenever and still get in.
Late arrival cutoff: If you arrive more than 30 minutes after your scheduled start time, you won’t be admitted.
Troubleshooting Checklist
- ✓ You’re on the PIOC’s DOC-approved visitor list
- ✓ Your visit is scheduled at least 48 hours ahead (not sooner than 14 days out)
- ✓ You stayed within the “up to three in-person visits per week” limit for the PIOC
- ✓ You have the correct Party ID tied to your name on the visiting list
- ✓ Your scheduled time falls within the in-person visiting sessions (including up to 3-hour sessions from 2:30 p.m. to 8:30 p.m.)
- ✓ You’re planning to arrive early enough to avoid the 30-minute late cutoff
If something looks off - your name doesn't match exactly, your Party ID isn't working, or the system won't accept your reservation - fix it before you drive in. Confirm you're both approved and scheduled for that specific time slot. Approval alone isn't enough if you're not on the schedule.
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