Contact an Inmate at Redgranite Correctional Institution, WI.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

All video visits at Redgranite Correctional Institution are scheduled through ICSolutions at www.icsolutions.com. Set up your account there before trying to book. Each session runs 25 minutes and costs $2.50. A PIOC can have up to two video visits per day and 12 per month. Only pre-approved visitors can participate, and you'll need to show a valid state ID at the start of the session. Staff will end a video visit immediately if they suspect illegal activity or inappropriate behavior. If you want to message or send photos to a PIOC using an ICS tablet, you'll need a GTL account at www.gettingout.com. For smoother performance, try off-peak times (before 5:00 PM or after 9:00 PM).

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Quick Facts

  • All video visits must be scheduled at www.icsolutions.com.
  • Video visits are 25 minutes each.
  • Video visits cost $2.50 per visit; PIOC are limited to two visits per day and 12 video visits per month.
  • Visitors must be pre-approved and show a valid state ID at the start of a video visit.
  • To message or send photos to a PIOC using an ICS tablet, family and friends must create a GTL account at www.gettingout.com.

Contact & Communication Guides

Common Questions

How do I schedule a video visit at Redgranite Correctional Institution?

Schedule video visits at www.icsolutions.com. Create your vendor account before booking. You must be pre-approved, and your registration details need to match the identifying information on file.

What are the length, cost, and monthly limits for video visits at Redgranite Correctional Institution?

Each video visit is 25 minutes and costs $2.50. PIOC may have up to two video visits per day and up to 12 video visits per month.

Do visitors need ID and can unauthorized people join a video visit?

Yes. Only pre-approved visitors can join, and you'll need to show a valid state ID when the session starts. Staff will end the visit immediately if they suspect illegal activity or inappropriate behavior.

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