Richmond County Jail, Rockingham, Nc

Richmond County Jail in Rockingham, NC offers on-site video visits through PayTel/iWebVisit. Before scheduling, you'll need to register at the facility's PayTel sign-in URL. The jail has two video kiosks, and no more than three people can share a kiosk per visit. The primary visitor sets up the account under their legal name and takes responsibility for payments and visitor behavior. Need help getting started? Staff offer registration assistance on Saturdays and Sundays from 5:00 pm to 9:30 pm. Bring valid photo ID and follow both jail and PayTel dress and behavior rules—everyone must stay visible on camera. Streaming, recording, photos, third-party calling, contraband, or sexually explicit content can end your visit and lead to account blocking or suspended privileges.

Communication services at Richmond County Jail run through third-party vendors, so you'll use their app or web portal instead of contacting the jail for account help. Create an account with the facility's approved communications vendor and sign in to manage phone, messaging, or video services. Add funds through the vendor portal so the person in custody can place calls or use paid tablet features. Video visits are scheduled (or started on-demand) through the vendor system, and both you and the incarcerated person typically need approval first. For remote video visit refunds, go through PayTel—not the Richmond County Sheriff's Office. The PayTel Connect sign-in page includes an "En Espanol" option and a help prompt.

To find someone at Richmond County Jail in Rockingham, NC, go to the facility's inmate information page and click "CLICK HERE FOR INMATE INFORMATION." This opens a Richmond County webapp where you can search by name or offender number. Results typically include booking details like arrest dates, charges, custody status, and offender identifiers, plus bond information. The site notes that all content is informational only—not a determination of guilt. County jail rosters are maintained separately from North Carolina's state Offender Public Information Search, so this webapp is your main source for Richmond County jail listings. Updates can vary, so check back for the most current status.

To reach Richmond County Jail, start with the facility's official jail page—it lists the Jail Administrator along with the main phone number, fax, and physical address (check that page for exact details). For any immediate emergency involving someone at the facility or a threat to life or safety, call 911. For routine questions about an incarcerated person, have their full legal name and offender/booking ID ready before calling—you'll get faster help. If your question involves a court case rather than the jail itself, contact the county clerk of court or use state e-court resources.