How to Contact an Inmate at River City Correctional Center, OH (OH)
Adding money is your first step to staying connected with someone at River City Correctional Center. For commissary deposits, you can go online through JailATM.com or use the brown lobby kiosk at 3220 Colerain Ave, Cincinnati, OH 45225. Phone funds, "chirping," and visitation money work differently. Those go through InmateSales.com or the blue lobby kiosk at the same address (3220 Colerain Ave, Cincinnati, OH 45225).
Need help with video visitation? Contact InmateSales support rather than calling the facility directly. Visit InmateSales.com and select Visitation Support, or call (866) 340-7879. If you run into trouble setting up an online commissary account, the public helpline is (870) 627-5476. For CPC technical issues, reach their IT support at 877-389-7700 or email itsupport@combinedpublic.com.
Cash limit: The brown lobby kiosk for commissary only accepts bills of $20 or smaller. Leave your $50s and $100s at home.
Steps to Follow
- ✓ Use JailATM.com to deposit money for commissary.
- ✓ Deposit cash or a credit/debit card for commissary at the brown lobby kiosk at 3220 Colerain Ave, Cincinnati, OH 45225.
- ✓ Bring $20 bills or smaller for the brown kiosk (no $50s or $100s).
- ✓ Use InmateSales.com to deposit funds for phones, “chirping,” and/or visitation.
- ✓ Deposit funds for phones, “chirping,” and/or visitation at the blue lobby kiosk at 3220 Colerain Ave, Cincinnati, OH 45225.
- Get video visitation help through InmateSales. Go to InmateSales.com and click Visitation Support, or call (866) 340-7879.
- Use the public helpline for commissary account setup. Call (870) 627-5476 if you need help setting up the online account.
- Contact CPC tech support for CPC-related problems. Call 877-389-7700 or email itsupport@combinedpublic.com.
Before you go: Confirm current rules, hours, fees, and any vendor changes with the facility or vendor support before traveling or sending money.
Before making a trip to use a kiosk, confirm the options are still available at 3220 Colerain Ave, Cincinnati, OH 45225. Make sure you know which kiosk to use: brown for commissary, blue for phones, "chirping," and visitation. Plan your cash carefully. The commissary kiosk only takes bills up to $20, so bring smaller denominations.
Save these support contacts and verify they're current before you need them. For video visitation help, InmateSales support is at (866) 340-7879. CPC technical support can be reached at 877-389-7700 or itsupport@combinedpublic.com. Having trouble with online commissary account setup? The public helpline is (870) 627-5476.
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