How to Put Money on a Loved One's Books at River City Correctional Center
Putting money on someone's books at River City is straightforward — but you need to know which account you're funding. Commissary and communications use different deposit systems.
At River City Correctional Center, money deposits are handled through the facility’s third-party provider, CPC (Combined Public Communication). That also means you can’t hand money to staff and you can’t mail cash or money orders to the facility to be put on someone’s books - deposits have to go through the approved CPC channels.
First, figure out what the money is for. Commissary funds - snacks, hygiene items, store purchases - go through JailATM. Phone calls, "chirping," and video visitation are funded through Inmatesales. Send money to the wrong place, and your loved one won't be able to use it the way you intended.
To add commissary funds, go to Jailatm.com. This is the route for store purchases - snacks, hygiene products, and other items.
- ✓ Deposit commissary funds at the brown lobby kiosk at 3220 Colerain Ave, Cincinnati, OH 45225
- ✓ Pay at the kiosk using cash or a credit/debit card
- ✓ If you’re using cash, bring $20 bills or smaller (no $50s or $100s)
Reminder: River City will not accept money in person or by mail. Use the approved deposit options instead.
Need to add money for phone calls, "chirping," or video visits? Use Inmatesales. Deposit by phone at (877) 998-5678 or online at Inmatesales.com. This account is separate from commissary - use it when your goal is calls or video time, not store purchases.
- ✓ Deposit communications funds at the blue lobby kiosk at 3220 Colerain Ave, Cincinnati, OH 45225
- ✓ For video visitation help, use Inmatesales Visitation Support or call (866) 340-7879
Most deposit problems at River City come down to two things: using an unapproved method or showing up unprepared. The facility won't accept money directly - not at the desk, not through the mail. Stick to the vendor options. And if you're using the brown lobby kiosk for commissary deposits, bring small bills. It won't accept anything larger than $20, so leave the $50s and $100s at home.
Tip: CPC (Combined Public Communication) handles both commissary and communications services at River City, but deposits go through different channels. Match your deposit method to what you're funding - commissary vs phones/video - before you pay.
Support Contacts
- ✓ Help setting up an online commissary account: (870) 627-5476
- ✓ CPC IT support: (877) 389-7700 or itsupport@combinedpublic.com
- ✓ Inmatesales video visitation assistance: (866) 340-7879
If you need to reach the facility directly, River City Correctional Center is located at 3220 Colerain Avenue, Cincinnati, OH 45225. The main phone number is (513) 946-6800, and office hours are Monday through Friday, 8:00AM–4:00PM.
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