How to Schedule and Pay for Video Visits at River City (inmatesales.com)

At River City, video visits are off-site sessions, meaning you connect remotely instead of going into the facility. Each resident is permitted a 20-minute video visitation session per visit.

Off-site video visits are paid by the visitor at $0.20 per minute. You cover the cost, so plan accordingly.

1. Create your account on inmatesales.com - you will schedule the visit from your own visitor account.
2. Add (link) the resident you want to visit - once the resident is connected to your account, you can see scheduling options for that person.
3. Schedule the video visit from your account - all River City video visits must be scheduled by the visitor through inmatesales.com (not by the facility).

During scheduling, you'll need to upload a photo of your face and your driver's license. If you run into trouble with the upload or verification, inmatesales.com Visitation Support can help.

River City requires video visits to be scheduled at least 24 hours ahead. You can book up to one week in advance, so plan accordingly.

Off-site video visits cost $0.20 per minute. A full 20-minute session runs $4.00 total (20 minutes x $0.20 per minute). Budget for this before you confirm your time slot.

Photo Verification

• ✓ Take a clear, front-facing photo of your face during the scheduling process.
• ✓ Take a photo of your driver’s license during the scheduling process.

The photo upload verifies your identity for the off-site visit. Make sure your pictures are clear and not cut off before submitting, or your request could get delayed.