Penmate Inmate Support Guides

River City Video Visit Schedule: When You Can Connect and How to Book Your Slot

River City Correctional Center runs video visitation on a set schedule, and you'll need to reserve your slot ahead of time. Here's when visits are available and what you need to know about booking.

• 2 min read Verified from official sources

Video visitation is available two evenings a week: Wednesday and Friday, both from 6:30pm to 8:30pm. These are the published windows, but facility leadership can adjust them. Double-check the calendar when you're ready to book.

Weekends offer longer windows. Saturdays run from 8:00am to 9:00pm, and Sundays from 8:00am to 8:30pm. If your weekday schedule is tight, weekends give you more flexibility. Just keep in mind that posted hours can still change.

Schedule changes: River City’s video visitation days and times can be altered at the discretion of the Executive Director or designee.

Each video visit lasts 20 minutes. Plan for a short, focused call.

  • ✓ Up to four visitors total can be on a single 20-minute video visit.
  • ✓ The visitor group may include up to 2 adults and 2 children.

You'll schedule your video visit through your account at InmateSales.com. Book at least 24 hours ahead, and no more than one week in advance. Same-day visits aren't available.

  1. Sign in to your InmateSales.com account. Video visits have to be scheduled from your visitor account.
  2. Choose a time within the booking window. Pick an available slot that is at least 24 hours out and no more than one week away.
  3. Confirm your reservation. Once it’s submitted, treat that time as your visit slot.

Can't find an open slot? Keep checking the InmateSales.com visitation calendar. Slots fill up fast, but openings appear as people reschedule.

Need help booking or troubleshooting? Use InmateSales.com’s Visitation Support, or call (866) 340-7879.

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