What Happens to Your Loved One's Property When They Arrive at River City

When your loved one arrives at River City, staff search their property as part of the admission process. After the search, belongings go into the facility's property storage. From that point on, treat it like your loved one can no longer manage those items from the inside.

River City requires most personal property to be picked up quickly. A family member or friend must retrieve all personal items within two weeks of admission. The resident cannot pick up their own belongings. One exception: undergarments and shoes don't fall under the two-week deadline.

• ✓ Plan for a family member or friend (not the resident) to retrieve the property.
• ✓ Do the pickup within two weeks of admission.
• ✓ Confirm which personal items are included, since undergarments and shoes are treated differently.
• ✓ Bring identification so staff can verify you are the person picking up the property.

Valuables are handled differently. Items like jewelry, cell phones, and wallets can be retained by River City for up to six months.

1. Ask what is being held as property - River City separates regular personal items from valuables (for example, jewelry, cell phones, and wallets).
2. Arrange pickup within two weeks for most items - A family member or friend has to retrieve eligible personal property within two weeks of admission.
3. Track the six-month window for valuables - Valuables may be kept for a maximum of six months, so mark that date and plan ahead.