SCI Greene
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Guides for This Facility

How to Send Money to Someone at RJ Donovan (JPay, Money Orders, MoneyGram)
Sending money is straightforward once you know which service to use and what limits apply. Here are the approved methods and the key rules that trip people up.
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Joining a Video Visit at RJ Donovan: The 5‑Minute Window and How to Connect via Zoom
Video visits go smoother when you know exactly when to join and where to click. Here's how the 5-minute window works and how to connect through Zoom without running into problems.
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Before Your First In‑Person Visit to RJ Donovan: A Practical Checklist
A first visit goes smoother when you plan for security screening and the
Read GuideAt a Glance
Visitation
- SCI Greene supports both in‑person and PA DOC video visits via the Pennsylvania DOC Inmate Visitation System (IVS).
- Visitors may join a PA DOC video visit up to five minutes before the scheduled start time.
- The video visit URL appears in the automated confirmation email and under upcoming visits in the visitor's IVS account.
Communication
- SCI Greene tablets are provided by ViaPath Technologies and friends/family can reach the vendor’s customer service line for support.
- Tablets do not have Wi‑Fi or camera capability and run only DOC‑approved apps.
- Each tablet has a 30‑day mortality timer and must be synced to an in‑prison kiosk every 30 days or it will lock.
Mail & Letters
- Address inmate letters to the Smart Communications PO Box in St. Petersburg, FL; SCI Greene routes inmate mail to a central processing facility.
- Incoming and outgoing mail is inspected and screened for contraband; legal mail is usually handled separately and not read during contraband checks.
- Include the inmate’s full booked name and required identifier plus your printed return name and address on every item of mail.
Sending Money
- JPay posts a sender name for every transaction, so inmate accounts at SCI Greene cannot be funded anonymously.
- Credit-card deposits are limited to $300 per card every 72 hours; multiple cards may be used but each is subject to the same $300 limit.
- A single U.S. Postal money order is limited to $999.99, and you may send multiple money orders at once.
Contact Info
- For JRI2 matters contact the JRI2 Coordinator via the facility's listed email and phone number.
- Call the intake or main line for custody/location questions and the Records Unit for release or records requests.
- Have the incarcerated person's full name, any aliases, and date of birth or booking/ID number ready when you call.
Facility Info
- SCI Greene prohibits the introduction and presence of unauthorized weapons, drugs, and other contraband.
- The Facility Manager or designee may order a general search of any or all facility areas after unusual incidents or as part of an annual search plan.
- If a cell contains excessive personal property the inmate may designate who the items are shipped to and the inmate pays shipping costs; otherwise items will be removed and documented.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
SCI Greene uses the Pennsylvania DOC Inmate Visitation System (IVS) for both in-person and video visits. For video visits, find your visit URL in the automated confirmation email or your IVS
Read full guideCommunication
SCI Greene provides DOC-approved tablets from ViaPath Technologies. These devices let incarcerated people send and receive email, listen to music, read ebooks, and use approved apps like games. Purchases inside the tablet use link units, and you can add funds through the facility Lobby Kiosk. To help cover tablet costs, friends and family typically send money to the person's account using a JPay account. Inmates order tablets through the DOC commissary. One catch: the tablets don't have Wi-Fi or camera capability while in prison, and they include a 30-day "mortality timer." This means the tablet must sync at an in-prison kiosk every 30 days or it locks. For troubleshooting, contact ViaPath's friends-and-family customer service line listed in vendor materials.
Mail & Letters
SCI Greene routes inmate mail through a central processing facility. Address your letters to the Smart Communications PO Box in St. Petersburg, Florida (listed for this facility)—not directly to the prison. All incoming and outgoing mail gets inspected and screened for contraband. Legal or privileged mail receives special handling and isn't read during contraband checks. Many facilities use third-party processors to open, scan, and forward non-privileged mail, and this routing follows that model. To avoid delays, include the inmate's full booked name and required identifier. Print your full return name and address on everything you send. For urgent situations like a death or family emergency, contact the inmate's counselor, unit manager, or the prison chaplain. You can also write or call the superintendent's office to request that letters be stopped.
Sending Money
All electronic deposits for SCI Greene go through JPay. Every transaction includes a sender name—you can't add funds anonymously. Receipts post when money hits the inmate's account. Stuck on a money order form or have deposit questions? JPay offers phone support with a toll-free number. Credit-card deposits max out at $300 per card every 72 hours. You can use multiple cards, but each one has the same limit. U.S. Postal money orders are accepted up to $999.99 each, and you can send multiple at once. MoneyGram cash/walk-in deposits allow up to $5,000 per transaction. The DOC doesn't cap the total amount you can add, and estate bank checks may be accepted if they reference the inmate ID.
Read full guideCommon Questions
Showing 6 of 18How do I join a video visit with someone at SCI Greene?
Find the video visit URL in your automated confirmation email or your IVS upcoming visits list. Click the link to open Zoom, choose
VisitationCan I wait on SCI Greene grounds if I arrive early for a visit?
No. SCI Greene has no waiting area, and anyone who isn't a visitor must leave the grounds. If you arrive early, wait off-site—staying on the grounds could get your visiting privileges suspended.
VisitationWhat security checks should I expect when visiting SCI Greene?
All visitors and visitor vehicles are subject to search, and you’ll need to pass through a metal detector. You’re also responsible for securing your vehicle and equipment while on prison property.
VisitationHow do friends and family get help with SCI Greene tablets?
For tablet help, contact ViaPath Technologies’ friends-and-family customer service phone line. The vendor’s contact details are provided in the facility/vendor materials for support and account questions.
CommunicationWhat can inmates do with tablets at SCI Greene?
Incarcerated people can use DOC-approved apps to send and receive email, listen to music, play games, and read ebooks. Small in-tablet purchases use link units—you can add funds through the facility Lobby Kiosk.
CommunicationHow do SCI Greene tablets stay active and what happens after release?
Each tablet has a 30-day mortality timer. It must sync at an in-prison kiosk every 30 days or it locks. After release, the person keeps the tablet but needs to send it to ViaPath to remove the timer and enable Wi-Fi and camera features.
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Did You Know?
SCI Greene (CA) offers both in-person and video visits. The Pennsylvania DOC runs an Inmate Visitation System and publishes a visitor guide explaining the process. Review that guide before planning your visit to figure out which option works best for you.
This guide is compiled from official facility documentation and community feedback. Learn how we verify