Send Photos & Mail at RMC WORK CAMP

How to send messages, photos, and packages

Overview

RMC Work Camp uses AdvancePay, a prepaid calling account that lets you add funds to a phone number so your loved one can call using that balance. Set up and manage your account online at web.connectnetwork.com/get-started-fdc/. When creating your ConnectNetwork account, enter your name exactly as it appears on your government-issued ID—it may need to match official visitation records. Need help? Call AdvancePay customer service at (866) 732-9098. If a number gets blocked, the listed owner must call that same number and speak with customer service to request an unblock. You can also mail correspondence to AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722. Florida facilities may offer email/messaging, tablet messaging, and remote video visits through third-party vendors, though features and rules vary by site.

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Quick Facts

  • AdvancePay is a prepaid calling-account product that lets family and friends pre-fund a phone number so incarcerated persons can call using that balance.
  • The easiest way to set up and manage an AdvancePay account for RMC Work Camp is online at web.connectnetwork.com/get-started-fdc/.
  • AdvancePay customer service and automated system phone number is (866) 732-9098; to unblock a blocked AdvancePay number the listed owner must call that number and speak to customer service.
  • When creating a ConnectNetwork account, your first and last name should match your government-issued ID because it may need to match official visitation information.
  • Incoming inmate mail is commonly classified as general (staff may inspect) or privileged/legal (opened only with the inmate present).

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Common Questions

How do I set up AdvancePay for someone at RMC Work Camp?

Set up and manage AdvancePay online at web.connectnetwork.com/get-started-fdc/. When you create your ConnectNetwork account, enter your first and last name exactly as shown on your government-issued ID.

What is AdvancePay and how does it work at RMC Work Camp?

AdvancePay is a prepaid calling-account product that lets family and friends fund a phone number in advance. The person inside uses that balance to place outgoing calls.

How do I contact AdvancePay customer service or unblock a blocked number for RMC Work Camp?

Call (866) 732-9098 for AdvancePay customer service and the automated system. To unblock a blocked AdvancePay number, the listed owner of the number must call (866) 732-9098 and speak with customer service; you can also mail service correspondence to AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722.

Where can I find RMC WORK CAMP’s official mail rules and mailing address?

No facility-specific mail rules were included in the provided sources. Check RMC Work Camp's official webpage or contact the facility directly for the current mailing address, required format, allowed items, and any scanning or digital-mail program rules.

What information must be on an envelope to an inmate to prevent mail being rejected?

Put the inmate’s full name and booking/ID number on the front of the envelope. Include your full return name and address—missing identification is a common reason mail gets rejected or returned.

Will incoming mail to an inmate be inspected or converted to a digital copy?

Routine mail is commonly inspected, while privileged/legal mail is often handled differently and opened only in the inmate’s presence. Many facilities also scan personal mail and deliver a digital copy, and the original may be retained or destroyed depending on local policy.

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