Sending Money to Someone at Robinson: JPay Mail-In Instructions
Sending a money order to someone at Robinson Correctional Center? The key is filling out the JPay lockbox deposit slip correctly and mailing everything to the right address.
Send Money at Robinson Correctional Center
How to deposit funds, commissary, and payment options
Overview
Robinson Correctional Center uses ICSolutions for prepaid phone funding. To add money for calls, create an ICSolutions prepaid account through the ICSolutions facility page. This replaced prior phone-vendor workflows for affected IDOC facilities. If your loved one previously used Securus Advance Connect, plan for the transition: existing Securus balances won't automatically transfer to ICSolutions, so you may need to re-fund through ICSolutions. Including identifying details like a GTL Visitor ID when you register can help approval move faster. For any deposit, double-check the incarcerated person's full name and booking/ID number (or date of birth) so funds post to the right account. Posting times vary by method—electronic deposits typically post faster than mailed ones, and transfers or outstanding obligations can affect availability.
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Quick Facts
- Friends and family can fund phone calls for people at Robinson Correctional Center by setting up an ICSolutions prepaid account on the ICSolutions facility page.
- IDOC inmate phone services have transitioned to ICSolutions for affected facilities.
- Securus Advance Connect account balances will not automatically transfer to ICSolutions during the transition.
- When making a deposit, provide the incarcerated person’s full name and booking/ID number or date of birth to ensure funds are credited correctly.
Send Money Guides
Common Questions
How can I fund phone calls for someone at Robinson Correctional Center?
Set up an ICSolutions prepaid account using the ICSolutions facility page, then add funds for phone calls there. When registering and depositing, use the incarcerated person’s identifying details (full name plus booking/ID number or date of birth) so funds are credited correctly.
Will my Securus Advance Connect balance transfer to ICSolutions?
No. During the Securus-to-ICSolutions transition, Securus Advance Connect balances will not automatically transfer to ICSolutions.
How long does it take for deposited funds to become available?
It depends on the vendor and the deposit method—electronic deposits usually post faster than mailed deposits. Transfers between facilities or funds being applied to outstanding obligations can also delay when the balance becomes available.
Other Guides for Robinson Correctional Center
Before You Go: Robinson Correctional Center's COVID Screening and Entry Process
A smooth visit at Robinson Correctional Center starts at the front gate. Know what health screening and searches to expect—and what to leave behind—and you're far less likely to get delayed or miss your visit.
How Phone Calls Work from Robinson Correctional Center (ICSolutions Guide)
If your loved one is at Robinson Correctional Center, phone calls go through ICSolutions. Here's how to set up payment, recognize incoming calls, and deal with any leftover Securus balance during the switch.
How to Schedule Your First Visit at Robinson Correctional Center
Your first visit goes much smoother when you handle the paperwork and scheduling ahead of time. Confirm where your loved one is housed using IDOC's tools, complete any required visitor forms, then reserve a time online before making the drive.
