How to visit, scheduling, dress code, and visitor requirements
All visits at Robinson Correctional Center are scheduled online through SignUpGenius, and you can reserve a time up to 30 days in advance. Before your first in-person visit, every adult visitor must complete the Prospective Visitor's Interview (PVI) DOC 0148 unless you're approved electronically. Bring current photo ID, be ready to provide vehicle information, and make sure you're on the incarcerated person's approved visitation list—government officials and legal visitors are exceptions. Arrive at least 10 minutes early. Expect COVID-19 symptom and temperature screening along with searches of persons, vehicles, and belongings. Most personal items aren't allowed in the Visiting Room, but small lockers are available at no charge for permitted items.
Search for a loved one and send messages and photos in minutes.
Your first visit goes much smoother when you handle the paperwork and scheduling ahead of time. Confirm where your loved one is housed using IDOC's tools, complete any required visitor forms, then reserve a time online before making the drive.
To schedule your first visit at Robinson Correctional Center, sign up in advance through the facility's SignUpGenius page: https://www.signupgenius.com/go/visitrobinson. Pick an available slot and follow the prompts—the listing will show whether it's an in-person or video visit.
Setting up an ICSolutions video visit comes down to doing the right steps in the right order—register once, complete your profile, and schedule through the ICSolutions site (not by phone). Here's the full walkthrough, plus the limits and timing rules that often trip people up.
Video visits are a great way to stay connected—until a scheduling rule catches you off guard. Here are the rules that trip people up most often at Robinson, plus mistakes to avoid.
A little prep goes a long way at Robinson Correctional Center. Bring the right ID, keep your belongings simple, and you'll skip the most common delays at the door.
A little prep before you leave the house can save you a wasted trip. Here's what to bring, what to leave behind, and what to know about searches and medication rules at Robinson Correctional Center.
Schedule your visit online using Robinson Correctional Center’s SignUpGenius system; time slots can be reserved up to 30 days in advance. If you’re an adult visiting in person for the first time, complete the Prospective Visitor’s Interview (PVI) DOC 0148 unless you’re approved electronically.
Bring current photo ID (for example, a driver’s license, state ID, or passport) and be prepared to verify your date of birth; some visits may require two forms of ID. You’ll also need to provide vehicle information, and the incarcerated person must add you to their approved visitor list in advance. Complete the PVI DOC 0148 before your first visit unless you have electronic approval.
Most personal items are prohibited in the Visiting Room, including electronic devices, food or drink, smoking materials, currency, purses/bags, books/magazines, sunglasses, and keys. Medications are generally not allowed except physician-prescribed heart medication or an asthma inhaler. Small lockers are available at no charge for permitted items.
A smooth visit at Robinson Correctional Center starts at the front gate. Know what health screening and searches to expect—and what to leave behind—and you're far less likely to get delayed or miss your visit.
If your loved one is at Robinson Correctional Center, phone calls go through ICSolutions. Here's how to set up payment, recognize incoming calls, and deal with any leftover Securus balance during the switch.
Sending a money order to someone at Robinson Correctional Center? The key is filling out the JPay lockbox deposit slip correctly and mailing everything to the right address.
