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How to Contact an Inmate at Rockdale County Sheriff’s Office, GA (GA)

Trying to stay in touch with someone at Rockdale County Sheriff's Office (RCSO) Jail? Your main option is virtual at-home video visitation through Securus.

2 min read Based on general GA policies
How to Contact an Inmate at Rockdale County Sheriff’s Office, GA (GA)

RCSO offers virtual at-home video visitation through Securus (Securus Video Connect). You'll schedule visits through securustech.net. In-person visits are currently reserved for attorneys only, so most friends and family will need to use the remote option.

Timing matters. You can schedule a video visit 24 hours after someone is booked into RCSO Jail. Once you create your Securus account, allow another 24 hours for Inmate Affairs to approve it before you can book a session.

Help with scheduling: If you get stuck setting up or scheduling a visit, call Securus customer service at 1-800-844-6591.

How to Contact an Inmate at Rockdale County Sheriff’s Office, GA (GA)
  1. Confirm the inmate has been booked for at least 24 hours: RCSO allows scheduling starting 24 hours after booking.
  2. Create your Securus account at securustech.net: Use the prompts to set up your account for video visitation.
  3. Wait for approval: Allow 24 hours for approval by Inmate Affairs after you create the account.
  4. Schedule the remote visit: Once approved, schedule your at-home video visit through securustech.net. If you run into issues, call Securus at 1-800-844-6591.
  1. Plan for remote video unless you are an attorney: Onsite visitation is currently reserved only for attorney visits.
  • Monday to Friday: 5:30pm to 10:00pm
  • Saturday and Sunday: 9:00am to 6:00pm
  • Saturday and Sunday: 7:30pm to 10:00pm

Before you plan around a specific day, remember the two waiting periods. RCSO requires 24 hours after booking before you can schedule a visit. Securus account approval takes another 24 hours from Inmate Affairs. Factor both into your timeline.

Confirm access and timing before you schedule. Onsite visits are limited to attorneys. Remote visitation hours are Monday through Friday 5:30pm to 10:00pm, Saturday and Sunday 9:00am to 6:00pm and 7:30pm to 10:00pm. Schedules can change, so verify right before booking.

Keep this number handy: Securus customer service can help with scheduling and troubleshooting at 1-800-844-6591.

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