How Attorneys and Other Professional Visitors Schedule Video Visits at SCI Rockview
Professional video visits at SCI Rockview are scheduled through the facility—not through an inmate's personal visitor list. Here's exactly how to get on the calendar, receive your connection details, and join on time.
Professional video visits follow a separate scheduling process. Rather than signing up through the inmate's regular visiting list, you'll call the facility and work directly with the Superintendent's Assistant. They handle professional visitor setup and booking through the Inmate Visitation System (IVS).
- Call SCI Rockview and ask for the Superintendent’s Assistant - this is the point of contact for scheduling a professional video visit.
- Leave a message if they’re unavailable - if you can’t reach them live, leave your details and expect a return call.
- Get added to IVS if this is your first professional video visit - the Superintendent’s Assistant will add you to the Inmate Visitation System (IVS) so your visit can be scheduled.
When you reach the Superintendent's Assistant, they'll coordinate the date and time for your visit. Working around a court deadline or time-sensitive matter? Have your availability ready when you call.
Step2 Info
- ✓ Name
- ✓ Agency
- ✓ Category
- ✓ Email Address
- ✓ Agency Address
- ✓ Phone Number
Note: Use a valid email address you can access quickly. Your automated confirmation email is where you’ll receive the connection link and a connection guide.
Need to cancel or reschedule? Call the Superintendent's Assistant as far in advance as possible. That phone call is the required step to cancel a professional visit.
After the Superintendent’s Assistant cancels the visit in IVS, you’ll receive an automated cancellation email sent to the email address on file. If you don’t see it, double-check the email address you provided when you were set up.
On the day of your visit, you can join up to 5 minutes before the scheduled start time. Use the video visit URL from your confirmation email - the same one that includes the connection guide - to make sure you're joining the correct session.
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