Roger D. Wilson Detention Facility

All visitation at Roger D. Wilson Detention Facility is done by video. Inmates can have up to two scheduled video visits per week, and inmate-initiated unscheduled video visits may also be available. The facility posts separate schedules for onsite and remote video visitation, so check the posted hours before making plans. You'll need to be approved before visiting. In Tennessee, visitors fill out the Visitor Application (CR‑2152), and many facilities ask you to include a current photograph. Applications go through a background check, and approved visitors are added to the offender management system. Once approved, you typically schedule visits through the facility's scheduling system or kiosk. Schedules and rules can change, so confirm details before your appointment.

Video visits at Roger D. Wilson Detention Facility run through Securus Video Connect. You'll schedule and join sessions using the vendor's app, a computer, or a tablet. CorrectPay is also listed for Tennessee locations and includes services like Commissary Deposit and Schedule Video Visit, so pay attention to which vendor portal you're directed to use. Set up your account in the correct vendor portal or app before trying to book a session. Before a scheduled call or visit, you'll generally need to add funds through the vendor portal or a kiosk. You may also need to make sure phone numbers are on the inmate's approved list, since vendors and features can vary by facility.

Adding money for someone at Roger D. Wilson Detention Facility? Deposits are typically handled through a third-party vendor account. CorrectPay appears on vendor listings with selectable U.S. locations including Tennessee and includes a "Commissary Deposit" option you can choose when paying online. Be careful to select the right deposit type. Commissary funds and credits for phone or video visits are often managed separately. Convenience or processing fees are set by the payment processor and shown during checkout, so review the total before confirming. Common deposit options include online portals or apps, in-person kiosks, automated phone payments, or approved mail or trustee routes. Follow the prompts, enter the inmate identifier, and keep your receipt. Posting can be immediate or take one to two business days.