No computer at home? How to visit using Roger D. Wilson's on-site public kiosks

Work Release Center visits happen at the Visitation Center at 5109 Maloneyville Road. That's also where you'll find the public kiosks. Once your account is set up, you can use one of these kiosks to conduct your visit if you don't have internet access at home.

Here's the catch: you still need to create an account and schedule your visit online before you show up. The kiosks let you conduct the visit itself - they don't replace the scheduling step. Set up your account using the facility's scheduling link ahead of time.

1. Create your account and schedule your visit - use the facility’s scheduling link ahead of time so you have a scheduled visit time.
2. Arrive early at the Visitation Center - give yourself enough time to get settled and find an available public kiosk.
3. Sign in at the kiosk using your account - you’ll use the internal on-site public kiosk to conduct your visit.
4. Be ready at your scheduled time - since the visit is scheduled, you’ll want to be logged in and prepared to start when your time begins.

These kiosks work best for one specific situation: you've already set up your account and scheduled a visit, but you don't have a computer or internet at home. Head to the Visitation Center and use a public kiosk to conduct your scheduled visit.

Not sure about kiosk hours or what you can bring? Call Inmate Services at 865-281-6700 before making the trip. A quick phone call can save you a wasted drive.

Checklist

• ✓ Your account login information (so you can sign in at the kiosk)
• ✓ Any identification you may be asked to show (call ahead if you’re not sure what’s accepted)
• ✓ Your scheduled visit details (date/time)
• ✓ Inmate Services phone number for last-minute questions: 865-281-6700