How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Ross-Cash Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Ross-Cash Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Ross-Cash Center.

Frequently asked questions about Ross-Cash Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Ross-Cash Center.

2. How much does it cost to send a message to Ross-Cash Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Ross-Cash Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Ross-Cash Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Ross-Cash Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Ross-Cash Center?

   Mailing address:

   Ross-Cash Center
   374 New Bethel Church Rd
   Fredonia, KY 42411
   

5. What are the visiting hours at Ross-Cash Center?

   Visiting hours at Ross-Cash Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Ross-Cash Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Ross-Cash Center for their specific mail policies.

7. How do I send money to an inmate at Ross-Cash Center?

   You can send money to an inmate at Ross-Cash Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Ross-Cash Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Ross-Cash Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Ross-Cash Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Ross-Cash Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Ross-Cash Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Personal development opportunities at Ross Cash Center may furnish those incarcerated with essential tools for successful reintegration into their communities. The facility typically emphasizes structured learning environments that promote both personal accountability and practical skill development. These offerings often focus on building foundational capabilities that support long-term stability and positive life changes.

Education services form a cornerstone of the facility's approach to individual growth. Those incarcerated may access basic literacy programs, GED preparation courses, and continuing education opportunities designed to strengthen academic foundations. Also, vocational programs typically provide hands-on training in practical trades and marketable skills. These offerings often include job readiness workshops that help participants develop workplace competencies and professional communication abilities.

Support services may furnish comprehensive assistance for those preparing to transition back into the community. Substance abuse treatment programs typically address underlying issues that may have contributed to criminal behavior, offering therapeutic interventions and counseling support. Also, work release programs often provide supervised opportunities for those incarcerated to gain real-world employment experience while maintaining facility oversight. Communication skills training and housing assistance services may further support successful reentry by addressing practical challenges that individuals often face upon release.

Daily Life & Visitation

Family connections and peer relationships form the foundation of daily experiences for those incarcerated at Ross Cash Center. The facility's structured environment now revolves around maintaining these vital social bonds while providing regular opportunities for meaningful interaction. Those incarcerated typically begin each day with scheduled count times, followed by meal service and work assignments that bring residents together in various capacities.

Housing units generally accommodate multiple residents who share common areas and dining spaces. The dormitory-style living arrangements encourage natural social interaction throughout the day. Meals are typically served in communal dining areas where residents can maintain friendships and build supportive relationships. Also, recreational periods furnish opportunities for group activities, television viewing, and informal gatherings that help create a sense of community within the facility.

Structured programming schedules include educational classes, vocational training, and counseling sessions that bring residents together for shared learning experiences. However, maintaining connections with family members remains equally important through regular visitation opportunities and telephone privileges. Those incarcerated may also participate in work assignments within the facility, such as kitchen duties, maintenance tasks, or clerical work, which provide both structure and opportunities for positive peer interaction. Personal commissary purchases and mail correspondence further help residents maintain their individual identities while staying connected to their support systems outside the facility walls.