Ross Correctional Institution

To visit someone at Ross Correctional Institution, reserve your spot online 7 to 30 days in advance. Need to cancel? Do it at least 24 hours before your scheduled time. Once your visitation application is approved, register at gtlvisitme.com to book visits. Bring a current government-issued photo ID every time and follow the facility's General Visiting Instructions, including staying in approved routes and areas. Item rules are strict: no cell phones, smartwatches, pagers, purses, or backpacks in the visiting area. Lockers are available, and only vehicle keys (no other keys) are allowed inside. If you need a medical accommodation, bring documentation each visit, including pacemaker paperwork when applicable. Have prescription medications logged at entry. Minors and reception visits have additional requirements and scheduling limits.

Staying in touch with someone at Ross Correctional Institution takes a little planning. As of January 30, 2025, personal letters and cards are routed through the ODRC Mail Processing Center. For mail questions, email ODRCMailProcessingCenter@drc.ohio.gov or call 1-330-333-7372. During in-person visits, leave electronic devices like smartwatches, cell phones, and pagers at home or in your car. ODRC enforces a zero-tolerance policy for drugs, alcohol, weapons, cash, or electronic communication devices inside institutions. Violations may be prosecuted under Ohio law. Phone, tablet, messaging, and video services run through third-party vendors, require registration, and are routinely monitored and recorded for security. Have a government photo ID and a clear headshot ready for identity verification.

Sending money to someone at Ross Correctional Institution is straightforward if you stick to approved deposit options and avoid unofficial services. Cash is not permitted inside the institution. The on-site vending machines accept debit and credit cards only. If you use phone, online, or kiosk deposit vendors, expect convenience or processing fees. Those amounts are set by the vendors, not the facility. For ViaPath tablet repairs, mail the payment with the required deposit form to ViaPath Technologies, PO Box 3023, Houston, TX 77253. Only visitors approved on the incarcerated person's visitor list can send ViaPath tablet repair payments.