Extra Visits at Ross Correctional: How Pay‑Per‑Visit Works and When to Buy

On the VisitMe portal, “pay‑per‑visit” is exactly what it sounds like: a way to buy a visit session instead of relying only on the free visits available under the facility’s quota. The portal describes it as a service you can use once the inmate has exceeded their free visit quota. It’s also presented as an option when you want to visit from a different visitation center - for example, choosing a more convenient location rather than the jail location. In other words, pay‑per‑visit isn’t just about “more visits”; it can also be about where you’re visiting from.

In practice, families usually use pay‑per‑visit for two reasons the portal calls out: they’ve run through the free visit quota and need to purchase another visit, or they’re trying to visit from a different (and potentially more convenient) visitation center.

Extra visits are handled inside the VisitMe portal, using the same account you’d use to set up visits in the first place. After you sign in, you can schedule and manage upcoming visits with your inmate. On the portal page, you’ll typically see actions labeled “Schedule Visits” and “Purchase Extra Visits.” If you’re trying to buy additional visit sessions, “Purchase Extra Visits” is the label you’re looking for.

1. Sign in to your VisitMe account - use the portal sign-in so you can access scheduling and visit management.
2. Open the area where you manage visits - this is where you schedule and manage upcoming visits with your inmate.
3. Select “Purchase Extra Visits” - this is the portal action used to buy additional visit sessions.
4. Complete the purchase in the portal - follow the on-screen prompts to finish.

Before you pay for anything, take a minute to review the policies linked on the portal itself. The VisitMe page includes links for Terms of Use, Privacy Policy, Refund Policy, Internet Visit Requirements, Professional Visitor information, and a Contact page. That’s the fastest way to confirm what applies to your situation (especially if you’re purchasing an extra visit because of quota limits, or because you need a different visitation center).

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• ✓ Sign in and check whether the free visit quota has been used up.
• ✓ Confirm you’re selecting the visitation center you actually want (pay‑per‑visit can be used to visit from a different, more convenient center).
• ✓ Use the “Purchase Extra Visits” option in the portal when you’re ready to buy.
• ✓ Read the Refund Policy and other portal policies, and use the Contact option if you have questions before purchasing.