How to Set Up a Visitor Account for Ross Correctional (GTL VisitMe)
Scheduling visits at Ross Correctional Institution happens through the ODRC GTL VisitMe portal. Here's how to register, log in, and get started once your account is ready.
Your VisitMe account handles the basics: scheduling visits and managing upcoming appointments. Reserving a time slot ahead means you skip the wait - no standing in line hoping for availability. Once logged in, you'll find straightforward options for what most visitors need. Schedule a visit, or if you've used up your free visits, purchase an extra one through the pay-per-visit option.
Note: The portal's main actions are "Schedule Visits" and "Purchase Extra Visits." The second option is where pay-per-visit kicks in once you've exceeded your free visit quota.
New to VisitMe? Head to the portal login page and find the New Users section. Click "REGISTER TODAY" to start creating your visitor account.
The ODRC GTL VisitMe portal has an official YouTube tutorial called "How to Setup a Visitor Account." Worth watching as you register - you can follow along screen by screen.
Already have an account? Use the Returning Users sign-in on the portal login page. You can log in with either your Visitor ID or your email, plus your password. From there, you'll be able to schedule and manage your visits.
Tip: Before you start, have your Visitor ID or the email you registered with handy - you’ll need one of them, along with your password, to sign in.
If Something Goes Wrong
- ✓ Terms of Use
- ✓ Privacy Policy
- ✓ Refund Policy
- ✓ Internet Visit Requirements
- ✓ Professional Visitor?
- ✓ Contact
- ✓ “How to Setup a Visitor Account” tutorial (YouTube link on the portal)
Run into trouble registering, signing in, or with a purchase? Check the portal's built-in help and policy links first. If that doesn't solve it, use the "Contact" option. Have your email or Visitor ID ready when you reach out - it helps support locate your account faster.
- Sign in to your VisitMe account - This is where you access the tools to schedule and manage upcoming visits.
- Use “Schedule Visits” to reserve your time - Reserving your visitation time can help you skip long lines.
- Use “Purchase Extra Visits” if you need an additional visit - Pay-per-visit lets you purchase a visitation when the inmate has exceeded the free visit quota.
- Choose a different visitation center if pay-per-visit fits your situation - Pay-per-visit can also allow you to visit from an alternate, more convenient visitation center (for example, “Downtown vs. Jail”).
Note: Pay-per-visit isn't only for exceeding your free visit quota. It can also let you visit from an alternate visitation center (for example, "Downtown vs. Jail").
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