Send Money at RRM Philadelphia

How to deposit funds, commissary, and payment options

Overview

RRM Philadelphia uses the BOP's TRUNET system to manage inmate funds, commissary inventory, and product sales to inmates. TRUNET isn't connected to the public internet—it communicates through encrypted site-to-site connections over JUTNet, adding an extra layer of security. When you send funds, your name, home address, and financial details get entered into TRUFACS. Access is limited to BOP employees and contractors, and it uses SSL plus LDAP strong passwords. Unit Team staff can view balances, deposits, and withdrawals through TRUWEB, which provides read-only access. Scanned TRUFACS files (including BP Form-199s) are treated as temporary records and destroyed 90 days after verification. Follow facility guidance for approved deposit options and required details.

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Quick Facts

  • RRM Philadelphia uses TRUNET to provide oversight and management of inmate funds, commissary inventory, and sale of products to inmates.
  • TRUNET is not connected to the public internet and uses encrypted site‑to‑site communications over JUTNet.
  • Members of the public who send funds to inmates share their name, home address, or financial information with TRUFACS.
  • Scanned TRUFACS files (including BP Form‑199s) are temporary records and are destroyed 90 days after verification.

Send Money Guides

Common Questions

How does RRM Philadelphia track and manage inmate funds?

RRM Philadelphia uses the BOP’s TRUNET system to oversee inmate funds, commissary inventory, and sales to inmates. Unit Team staff view balances and transaction activity through TRUWEB, which provides read‑only access to account, deposit, and withdrawal records.

Will I need to provide personal or financial information when I send money?

Yes. When you send funds, your name, home address, or financial information is recorded in TRUFACS. TRUFACS is limited to BOP employees and contractors and uses SSL encryption plus LDAP strong passwords to protect that data.

What are common ways people send money to someone in custody?

Common methods include online or phone deposits through approved payment services, lobby kiosks at some facilities, and money orders mailed through the facility's approved process. Include the incarcerated person's full name and facility-specific ID or booking number, plus your contact information. Confirm the facility's approved payment options before sending.

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